Van Truc Nguyen
Melbourne,Victoria
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
Work History
Manager
Yen Coffee & Tea
07.2023 - Current
- Set up daily drawers, verified totals and prepared cash deposits.
- Oversaw daily coffee shop operations according to company policies.
- Taught staff how to avoid conflicts by anticipating customer needs.
- Delivered exceptional levels of customer service by expertly training and managing staff.
Online Seller
Ebay, Walmart,..
01.2021 - Current
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Created clear, precise and properly detailed product and service information on company website.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
Education
MBA - Entrepreneurship
UBSS
Level 2/222 Bourke St, Melbourne VIC 300009.2023
Bachelor of Science - E-commerce
Thuongmai University
79 Ho Tung Mau, Cau Giay, Ha Noi 100000, Viet Nam02.2023
Skills
- Staff Management
- Business Planning
- Flexible and Adaptable
- Teambuilding
- Teamwork and Collaboration
- Self-Motivated
Timeline
Manager
Yen Coffee & Tea
07.2023 - Current
Online Seller
Ebay, Walmart,..
01.2021 - Current
MBA - Entrepreneurship
UBSS
Bachelor of Science - E-commerce
Thuongmai University
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