Varatchaya (Thip) Keanphirom
Summary
Offering excellent customer service and communication skills, ready to learn and grow. Brings solid understanding of customer needs. Ready to use and develop customer service and sales skills in various role.
Overview
19
19
years of professional experience
Work History
Customer Service
Stir Crazy
02.2025 - Current
- Provided exceptional customer service
- Greeting customers and taking their orders.
- Maintained clean and hygienic workspaces to maximize productivity and safety.
- Supported team members during my shift, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Waitress
Two Birds Prospect
01.2025 - 05.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Receptionist
The Pplus Property
04.2018 - 02.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to relevant team members
- Kept reception area clean and neat to give visitors positive first impression.
Retail Assistant
CC Double C
03.2016 - 03.2018
- Used POS system to process sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Organized shelves and racks
- Maintained tidy and organized store environment to comply with cleanliness standards.
Retail Assistant
Lotus Department Store
06.2014 - 02.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Waitress
Boncafe
12.2005 - 08.2010
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Pattaya City School
11-2008
Skills
- Fluent in Thai
- Excellent customer service skills
- Dedication to learn
- Teamwork and collaboration
- Store maintenance
- Friendly and professional approach to customers and supplies
Languages
Thai
Native or Bilingual
Timeline
Customer Service
Stir Crazy
02.2025 - Current
Waitress
Two Birds Prospect
01.2025 - 05.2025
Receptionist
The Pplus Property
04.2018 - 02.2023
Retail Assistant
CC Double C
03.2016 - 03.2018
Retail Assistant
Lotus Department Store
06.2014 - 02.2016
Waitress
Boncafe
12.2005 - 08.2010
High School Diploma -
Pattaya City School
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