Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Varinta Puasopis

Kogarah,NSW

Summary

Accomplished professional with a proven track record at Thai Pothong Restaurant, enhancing customer satisfaction and streamlining operations. Skilled in cash handling and customer service, demonstrating a strong work ethic and team collaboration. Achieved significant improvements in guest experience and operational efficiency, leveraging a professional appearance and staff coordination abilities.

Overview

16
16
years of professional experience

Work History

Front of House Employee

Thai Pothong Restaurant
11.2022 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Helped guests at tables when in need of assistance.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.

Online Sales Representative (Kids Clothes)

Self-employeed
03.2020 - 10.2021
  • Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
  • Increased repeat customers through personalized follow-up communications and targeted promotions.
  • Regularly updated product inventory, ensuring availability of best-selling items for prompt customer delivery.

Restaurant Manager

Thai Pothong Eat-In and Take Away
04.2011 - 03.2016
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Sales Representative

Collective Assemble (Vintage Clothes Shop)
01.2010 - 03.2011
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Sales Representative

Souvenir Shop (Paddy's Market)
11.2008 - 12.2009
  • Streamlined sales process, reducing time from lead to close.
  • Provided feedback from customers to product development team, influencing future product enhancements.

Education

Certificate III - International Cookery

TAFE Sydney
Crows Nest NSW
10.2009

Certificate III - Tourism Management

Kent Institute
11.2005

Bachelor of Science - Accounting

University of Thai Chamber of Commerce
Bangkok Thailand
03.2001

Skills

  • Strong Work Ethic
  • Team player attitude
  • Professional Appearance
  • Cash handling proficiency
  • Greeting guests
  • Staff Coordination
  • Customer Service
  • Teamwork and Collaboration

Languages

Thai
Native or Bilingual
English
Professional Working

Timeline

Front of House Employee

Thai Pothong Restaurant
11.2022 - Current

Online Sales Representative (Kids Clothes)

Self-employeed
03.2020 - 10.2021

Restaurant Manager

Thai Pothong Eat-In and Take Away
04.2011 - 03.2016

Sales Representative

Collective Assemble (Vintage Clothes Shop)
01.2010 - 03.2011

Sales Representative

Souvenir Shop (Paddy's Market)
11.2008 - 12.2009

Certificate III - International Cookery

TAFE Sydney

Certificate III - Tourism Management

Kent Institute

Bachelor of Science - Accounting

University of Thai Chamber of Commerce

Similar Profiles

CREATE PROFILE
Varinta Puasopis