Summary
Overview
Work History
Education
Skills
Timeline
Generic

Varley James

Gold Coast,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Airport Protection Officer

Trident
04.2023 - Current

Providing security protection for civilian/commercial aviation, aircraft and passengers.

Screen airport passengers, cargo, and bags for prohibited and dangerous objects and materials.

Maintain efficient passenger traffic flow through airport security checkpoints.

Monitor airport security measures.

Answering and assisting passengers through the airport.

Fleet Presention Officer

Oceania Aviation
11.2022 - 04.2023
  • Cleaned and serviced cabin interiors, plane exteriors and fluids as directed.

Support Worker

Uniting Care
10.2022 - 12.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Visited home environments to help clients develop comprehensive life, technical and job skills.

Food Production Worker

Fixx Nutrition
01.2022 - 10.2022
  • Operated food production equipment safely and responsibly for quality output.
  • Packaged food items for shipment and organized orders for delivery.
  • Broke down, cleaned, and sanitized work stations at end of shift.
  • Worked in production to improve efficiency.
  • Assembled and packaged food items securely to meet company standards.
  • Followed production list provided by supervisor.

Hairstylist

Just Cutts
01.2020 - 10.2022
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Counted and documented opening and closing cash amounts daily.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Resolved guest complaints about service or style.
  • Determined appropriate hair treatments based on conditions and textures.
  • Suggested treatments and styles to suit customer appearance and fashion choices.

Box Sorter

Australia Post
01.2020 - 12.2020

Sorting and categorizing mail by hand and operating mail processing machines and postage meters.

preparing mail for distribution through correct categorization and labelling.

Redirection mislabelled or illegible mail for returns.

Scanning packages for tracking and logging, and updating mail database records.

Postal Delivery Officer

Australia Post
01.2018 - 12.2020
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Inspected mail for damages and took appropriate action to deliver in good condition.
  • Used automated mail processing equipment to sort and collate mail.
  • Maintained clean and organized mail room to promote safety and efficiency.
  • Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
  • Labeled, weighed and processed mail and packages for efficient distribution.
  • Developed strategies to speed up mail mail sorting and delivery processes.
  • Maintained high level of confidentiality with mail items in line with regulations.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Stamped sealed and sorted mail for delivery to other brances.
  • Maintained customer satisfaction by responding to customer inquiries and complaints.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Processed incoming and outgoing mail in accordance with postal regulations.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Handled mail and packages with care to prevent damage during delivery.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Gym Trainer

Waves Aquatics Centre
01.2014 - 12.2019
  • Projected positive atmosphere, making gym welcoming and inviting.
  • Motivated members to reach individual fitness goals with constructive feedback.
  • Provided positive motivation for all gym patrons and assisted with heavyweights and stretching.
  • Trained in health, strength and recovery techniques.
  • Modified specific exercises to accommodate various skill levels for class members.
  • Provided gym tours to new members and assessed individual needs.
  • Created customized workout plans and tracked progress to individual training sessions for clients.
  • Maintained member files with customized exercise plans and membership details.
  • Discussed nutrition, weight control and general lifestyle changes with members to enhance weight loss.
  • Evaluated members' fitness levels and health conditions to build exercise programs.
  • Demonstrated usage of equipment and machines to safely execute exercise program without injury.
  • Tailored workout programs to individual clients based on age, weight, goal and physical shortcomings.
  • Maintained [Type] gym equipment, keeping equipment serviceable and clean for patron safety.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.

Swim Instructor

Waves Aquatics Centre
01.2014 - 12.2019
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Adapted teaching techniques to different learning styles.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Developed and implemented lesson plans based on individual student needs.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Implemented proper safety protocols and emergency response plans.
  • Prepared equipment before each class class and stored items promptly after classes.
  • Mentored and trained new swim instructors on best practices.
  • Collaborated with swim team coaches to develop successful training plans.

Lifeguard

Waves Aquatics Centre
01.2014 - 12.2019
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Responded to emergency situations in a timely, efficient manner.
  • Educated patrons on safety protocols and enforced safety rules.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Responded to patron incidents in professional and timely manner.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Administered CPR and first-aid following best practices.
  • Recorded daily activity logs and incident reports for tracking purposes.
  • Scanned main areas to monitor for any safety risks.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Entered water immediately to pull struggling swimmers to safety.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Conducted patrols to identify and help those in need of immediate care and assistance.
  • Provided instruction and assistance to patrons on proper use of recreational equipment.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
  • Shared tips with patrons on swimming techniques and strength training.

Hairstylist

Just Cuts
01.2016 - 01.2019
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Counted and documented opening and closing cash amounts daily.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Resolved guest complaints about service or style.
  • Determined appropriate hair treatments based on conditions and textures.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Organized sales area and work station to showcase products and boost sales.
  • Distributed business cards outside of salon to generate new business.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Answered phone calls and emails to schedule client appointments.
  • Developed loyal following of clients by providing high-quality services.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained regular client list and successfully handled walk-in customers.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

Salon Owner/Operator

Blondess
01.1998 - 12.2015
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Learned and remained updated on statutory requirements and regulations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained new employees on proper protocols and customer service standards.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Hairdressing duties, full hair services

Education

Fitness Certification Cert IV
Mildura, VIC
10.2016

High School Diploma -

Coomealla High School
Dareton, NSW
12.1995

Life Guard
Mildura, VIC
11.2016

Certificate III in Hairdressing
Mildura, VIC
01.2001

Cert II -

Certificate II in Transport Security Protection
Gold Coast Airport
04.2023

Skills

  • Safety Protocols
  • Responding to Security Breaches
  • Inspecting Properties
  • Workplace Safety
  • Problem-Solving Skills
  • Customer Satisfaction
  • Retail Sales
  • Post Office Operations
  • Handling and Sorting Mail
  • Item Scanning
  • Strong Organization Skills
  • Hair Extensions
  • Service Promotions
  • Special Occasion Styling
  • Chemical Applications
  • Payment Transactions
  • Workflow Efficiency
  • Salon Management
  • Customer consultation
  • Outstanding client retention
  • Service Promotions
  • Special Occasion Styling
  • Chemical Applications
  • Payment Transactions
  • Workflow Efficiency
  • Salon Management
  • Waxing service provider
  • Highly motivated self-starter
  • Service Promotions
  • Special Occasion Styling
  • Chemical Applications
  • Payment Transactions
  • Workflow Efficiency
  • Salon Management
  • Personal training and coaching
  • Health and wellness
  • Fitness instruction
  • Motivational
  • First Aid and CPR

Timeline

Airport Protection Officer

Trident
04.2023 - Current

Fleet Presention Officer

Oceania Aviation
11.2022 - 04.2023

Support Worker

Uniting Care
10.2022 - 12.2022

Food Production Worker

Fixx Nutrition
01.2022 - 10.2022

Hairstylist

Just Cutts
01.2020 - 10.2022

Box Sorter

Australia Post
01.2020 - 12.2020

Postal Delivery Officer

Australia Post
01.2018 - 12.2020

Hairstylist

Just Cuts
01.2016 - 01.2019

Gym Trainer

Waves Aquatics Centre
01.2014 - 12.2019

Swim Instructor

Waves Aquatics Centre
01.2014 - 12.2019

Lifeguard

Waves Aquatics Centre
01.2014 - 12.2019

Salon Owner/Operator

Blondess
01.1998 - 12.2015

Fitness Certification Cert IV

High School Diploma -

Coomealla High School

Life Guard

Certificate III in Hairdressing

Cert II -

Certificate II in Transport Security Protection
Varley James