Varsha Byloor

• Served as primary technical liaison for major enterprise clients like DBS UOB , LINE, ensuring seamless onboarding of V-Key’s digital identity solutions.
• Managed full client engagement lifecycle, aligning technical strategies with business objectives and resolving escalated issues efficiently.
• Collaborated with cross-functional teams to customize solutions based on specific client requirements.
• Conducted training sessions and workshops to enhance product adoption and strengthen client relationships.
• Developed comprehensive technical documentation, including user manuals and implementation guides.
• Identified cross-sell and upsell opportunities, boosting revenue from strategic accounts.
• Facilitated Enterprise License Agreement renewals by ensuring compliance and timely execution.
• Compiled monthly performance reports, showcasing progress against client-defined success metrics.

Duration: 06/01/15 - 06/01/19

• Spearheaded design and development of critical subsystems for digital banking, enhancing market dominance.
• Optimized existing codebase by refactoring legacy components to improve maintainability of the system.
• Performed code reviews and enforced software development best practices.
• Worked closely with DevOps engineers to ensure smooth deployment of newly developed applications.
• Led complete software development lifecycle, encompassing requirement gathering through release management.
• Developed major banking modules for hard and soft token management across diverse business sectors.
• Delivered application support and maintenance to ensure uninterrupted banking services.
• Directed cost estimation and vendor management efforts, aligning with strategic business objectives.

• Duration: 4 years

• Duration: 5.4 years

• Duration: 1.3 years