Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic

Varsha Byloor

Victoria park,WA

Summary

Dynamic and detail-oriented Technical Account Manager with 15+ years of experience in banking technology and software development. Seeking a challenging role to leverage technical expertise and account management skills to drive business success and ensure client satisfaction.

15+ years of experience in the banking domain, encompassing security, account management, and technical leadership. 10+ years of proficiency in Core Java, J2EE, Spring, and related technologies. 5+ years of technical project management experience using Agile and Waterfall methodologies. Expertise in client relationship management, ensuring seamless product implementation, compliance with SLAs, and high-priority issue resolution Strong analytical, organizational, and communication skills, excelling in cross-functional collaboration.

Overview

6
6
years of professional experience

Work History

Technical Account Manager

V-key
Singapore, Singapore
06.2019 - Current
  • Served as primary technical liaison for major enterprise clients like DBS UOB , LINE, ensuring seamless onboarding of V-Key’s digital identity solutions.
  • Managed full client engagement lifecycle, aligning technical strategies with business objectives and resolving escalated issues efficiently.
  • Collaborated with cross-functional teams to customize solutions based on specific client requirements.
  • Conducted training sessions and workshops to enhance product adoption and strengthen client relationships.
  • Developed comprehensive technical documentation, including user manuals and implementation guides.
  • Identified cross-sell and upsell opportunities, boosting revenue from strategic accounts.
  • Facilitated Enterprise License Agreement renewals by ensuring compliance and timely execution.
  • Compiled monthly performance reports, showcasing progress against client-defined success metrics.

V-key Pte ltd
Singapore
06.2019 - Current

Senior Software Developer

Helius technologies
Singapore

Duration: 06/01/15 - 06/01/19

  • Spearheaded design and development of critical subsystems for digital banking, enhancing market dominance.
  • Optimized existing codebase by refactoring legacy components to improve maintainability of the system.
  • Performed code reviews and enforced software development best practices.
  • Worked closely with DevOps engineers to ensure smooth deployment of newly developed applications.
  • Led complete software development lifecycle, encompassing requirement gathering through release management.
  • Developed major banking modules for hard and soft token management across diverse business sectors.
  • Delivered application support and maintenance to ensure uninterrupted banking services.
  • Directed cost estimation and vendor management efforts, aligning with strategic business objectives.

Software Developer

Mindtree Ltd
Bengaluru

Helius technologies
Singapore
  • Duration: 4 years

Genpact headstrong
Bangalore

Mindtree Ltd
Bangalore
  • Duration: 5.4 years

Arka Technologies
Bangalore
  • Duration: 1.3 years

Education

Bachelors of Engineering - Electronics and Communication

Proudadevaraya Institute of Technology
01.2007

Pre-University Education -

SMIORE Pre-University College
01.2003

High School -

Narmada Devi Memorial High School
01.2001

Skills

  • Software system lifecycle management : MKS Integrity , SVN ,HP Quality Center
  • Development tools :Eclipse, SQL Developer ,Toad,SOAP-UI
  • Testing tools : Selenium IDE ,Jmeter
  • Languages / Concepts : JAVA/J2EE , Struts1,MySQL ,DB2 XML ,Web service ,EJB 20,EJB 30 ,Websphere Commerce ,JQuery ,Spring (MVC,security)

Disclaimer

I hereby declare that the above mentioned particulars are true to the best of my knowledge and belief. If given a chance, I assure you that I shall prove myself diligent and honest in the execution of my duties entrusted to me.

Timeline

Technical Account Manager

V-key
06.2019 - Current

V-key Pte ltd
06.2019 - Current

Senior Software Developer

Helius technologies

Software Developer

Mindtree Ltd

Helius technologies

Genpact headstrong

Mindtree Ltd

Arka Technologies

Bachelors of Engineering - Electronics and Communication

Proudadevaraya Institute of Technology

Pre-University Education -

SMIORE Pre-University College

High School -

Narmada Devi Memorial High School
Varsha Byloor