Varsha Keskar
Sydney,NSW
Summary
Quality assurance and test management expert with a strong track record of delivering results. Demonstrated ability to manage stakeholder relationships effectively while supporting customer needs. Proven skills in problem-solving and decision-making contribute to successful project outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Test Analyst
NSW Police
10.2023 - Current
- Delivered replacement Forensics system for Integrated Police Operating Systems project, enabling decommissioning of legacy EFIMS platform.
- The objective of the Forensics & Exhibits Project will be to deliver the replacement Forensics system and allow for the decommissioning of the legacy EFIMS platform
- Managed development and execution of test cases in alignment with acceptance criteria as per Agile methodology.
- Conducted test planning for Exhibits stream SIT testing across desktop and mobile devices.
- Facilitated defect triaging and management to enhance issue resolution processes.
- Revamped test case documentation, reducing redundancy by 25% and improving clarity.
- Proposed risk-based regression testing strategies, decreasing test cycle times by 35% while preserving coverage.
- Prepared daily test status reports and comprehensive Test Summary reports for team review.
Senior Consultant
Aged Care Quality and Safety Via Prometix Pty Ltd
07.2023 - 09.2023
- Executed test plans, cases, and scripts to uphold software quality standards.
- Identified and documented software defects while collaborating with development teams for resolution.
- Conducted system testing to validate functionality and performance metrics.
- Facilitated communication between stakeholders and technical teams to ensure requirements alignment.
- Gathered and documented business requirements through interviews and workshops for clarity.
- Participated in user acceptance testing (UAT) to confirm solutions addressed business needs.
- Tested Power Apps, Power Automate applications, and Power BI reports for quality assurance.
Snr Test Analyst
Australian Trade and Investment Commision
05.2021 - 06.2023
- Collaborated within a multi-disciplinary Agile team to deliver Digital products and services.
- Engaged with regulatory bodies and third-party suppliers to ensure managed delivery outcomes.
- Migrated Employee Records from AURION to O365 SharePoint Online, facilitating data accessibility.
- Conducted functional and ETL testing to validate data integrity during migration processes.
- Developed test cases and plans in Azure DevOps, including estimation and reporting metrics.
- Executed comprehensive testing of prioritized features across various iterations, ensuring quality.
- Optimized Power BI data models, achieving 30% improvement in report performance.
- Led QA efforts for Microsoft Teams governance project, developing detailed test strategies.
- Received Australia Day Certificate of Achievement for contributions to project delivery.
Senior Quality Assurance Test Analyst
Bunnings
09.2020 - 05.2021
- Conducted extensive testing of Digital applications, including Bunnings Native and Hybrid Mobile Retail apps.
- Streamlined App Release Management by collaborating with Business, Legal, SMEs, and stakeholders.
- Developed test estimates based on agreed testing approaches and executed end-to-end test cases per Agile methodology.
- Performed cross-browser testing using BrowserStack to ensure compatibility across devices and operating environments.
- Managed defect tracking through Jira, ensuring timely resolution and adherence to standards.
- Executed structured testing methodologies to enhance Power BI reports and dashboards utilizing SQL queries.
- Engaged in customer feedback sessions during on-site testing to identify enhancements for PowerPass app.
- Facilitated sprint planning and daily Scrum meetings, contributing to continuous improvement of testing processes.
Senior Consultant
ACT Government
08.2020 - 09.2020
- Via Prometix, was involved in System testing the Death Review Database (Dynamics 365) project for ACT Government which was developed on Dynamics 365 (CRM) Customer Service module and Data Lake for reporting (using PowerBI for creating reports and dashboards) and tracking Domestic/ family Violence and prevention by involving State Police
- Involved in end-to-end business, functional and system testing
- Developing Test Strategy, Test Plan and detailed test cases from business requirements
- Defect management
- Involved in end-to-end testing including different end users like Data collectors, Community people and Admins.
Senior Consultant
Australian Securities and Investment Commission
01.2020 - 08.2020
- ASIC: The engagement involved rolling out Teams and associated services to operationalise the Microsoft 365 Teams solution
- My role included working with BA and the technical team in ensuring the overall test approach met business needs and that the test cases aligned to the approved Technical Design
- Test Cases were executed based on various iterations
- Provide Test Summary reports and formal Quality Assurance sign offs
- Developed Quick Reference Guide (QRG) for first phase of MS Teams working closely with the SMEs, Business stakeholders and delivery team
- Working with Test Manager to ensure alignment with departments testing procedure
- Involved in end-to-end business, functional and system testing
- Defect triaging, management and escalation for priority fixes
- Created, regularly updated, and maintained the Regression test suite
Senior Consultant
Dpt of Employment and Workplace Relations (DEWR)
03.2019 - 12.2019
- Ensured quality assurance for SharePoint, O365, and .NET applications for federal agency.
- Digitized information and collaboration activities for service provider via secure Provider Portal accessed by over 40,000 users.
- Developed comprehensive test plans and strategies based on enterprise customer requirements.
- Collaborated with service providers and agencies to identify touchpoints, app interactions, and process flows.
- Leveraged Agile framework to support project outcomes within planned iterations.
- Created detailed test scripts for business, functional, and GUI testing across multiple platforms.
- Conducted end-to-end functional and system testing while managing defect triaging and tracking.
- Coached business users on TFS, Agile methodologies, and overall quality assurance processes.
Senior Test Analyst
Foxtel
01.2019 - 03.2019
- Collaborated with business stakeholders to gather requirements for Foxtel IQ3 and IQ4.
- Developed detailed test cases based on updated business needs.
- Updated UAT Regression test suite to align with new requirements.
- Created and executed Regression test suite utilizing Tosca automation tool.
- Conducted UAT on Foxtel Set-top box, assessing video quality during live streams.
- Led team of three testers in executing regression tests following each deployment.
- Reported daily regression testing status to ensure stakeholder awareness.
Senior Test Analyst
NSW Electoral Commission
06.2018 - 12.2018
- Led functional and non-functional testing for digital transformation of NSW Electoral Commission’s website.
- Developed comprehensive test strategies covering SIT, UAT, PRT, PVT, DR testing, and PIV.
- Coordinated with stakeholders across NSW government agencies to support various project outcomes.
- Designed and maintained presentations detailing test phases, timelines, responsibilities, and status updates.
- Generated weekly reports on testing progress and addressed blockers with Project Manager.
- Facilitated training workshops on HP QC for SMEs to enhance test execution and defect management.
- Established productive relationships with Business teams to support UAT, PRT, and PVT phases.
- Conducted Accessibility testing and prepared detailed compliance reports for client presentation.
Test Analyst
UNSW Kensington, ARCHIBUS
03.2018 - 06.2018
- Developed comprehensive test cases based on functional requirements from user stories.
- Executed test cases using created test data to ensure accuracy and reliability.
- Collaborated with cross-functional teams, including architects and stakeholders, to align project goals.
- Liaised with Business Analyst to clarify requirements for upcoming sprints.
- Engaged with end users to gather feedback and refine system functionalities.
- Executed functional and system-level API tests using SoapUI tool.
- Validated request and response data formats, including XML and JSON, using POSTMAN.
- Performed various HTTP request types to ensure system integrity.
QA Consultant
Prometix
03.2013 - 02.2018
- Led Quality Assurance functions by preparing test plans, writing test cases, and reporting daily testing status updates.
- Executed functional, usability, and exploratory testing across various complex web applications.
- Developed comprehensive test plans and cases based on project outcomes and best practices.
- Assisted customers during User Acceptance Testing (UAT) while ensuring completion of testing artifacts.
- Liaised between development teams and clients to facilitate smooth UAT processes.
- Demonstrated proficiency in API testing using POSTMAN for RESTful services.
- Contributed to Document Management System with detailed test plans, execution, defect management, and reporting.
- Presented insights at breakfast seminars to share expertise in software engineering and testing.
Test Analyst
PlanIT Test Management Solutions
05.2006 - 01.2013
- Conducted specialist testing activities, including test automation and performance testing.
- Established a comprehensive testing framework to enhance software delivery quality.
- Developed test cases and maintained relevant test data and scripts.
- Executed system integration testing in a virtual environment to verify functionality.
- Liaised with vendors and stakeholders to manage relationships and address issues.
- Documented migration steps and significant test data for team accessibility.
- Reported daily on test execution status and defect resolution to business stakeholders.
Education
Masters - Information Management Systems
Monash University
Melbourne, VIC07.2004
Bachelor of Science - Computer Programming & System Analysis
University of Mumbai
Mumbai India06.2001
Graduate Diploma - Software Engineering
NIIT
Mumbai, India12.2000
Skills
- Base line Security Clearance
- Microsoft platform-based solutions
- O365
- Power BI, Power Platform
- Azure DevOps
- ServiceNow
- TFS
- QC QTest
- HP Quality Centre
- Jira
- Jira/Zephyr Scale
- XRay
- Defects management
- Proficient in writing Test plans, Test Strategy Test Processes and Test Cases
- Functional testing
- Non-functional testing
- System testing
- System integration testing
- Static testing
- Exploratory testing
- API testing
- Production and Process Verification testing
- Smoke testing
- User-acceptance testing
- Usability testing
- Web application testing
- Mobile application and Cross-browser testing
- Proficient with Agile Methodology and best practices
- Black box testing
- Responsive design testing
- Web Accessibility testing
- WCAG 20 AA Compliance
- Cloud web-based services
- Automation test tools - Tosca, Accelq
- Electronic Documents and Records Management
- SQL queries
- HTML/ XML/ UML
- Leadership and People management skills
- Self-motivated, Quick learner and Collaborative Team player
- Continuous Process improvements
- Data validation
- Regression testing
- User acceptance testing
Accomplishments
- Documented and resolved issues leading to further discussions which led to identifying the requirements gaps and there by creating of user stories for covering the missed requirements.
- Supervised team of 20 Business Team members during critical testing phases to achieve desired test outcomes for delivering a optimised product.
- Resolved Mobile App issue through in-store face to face consumer testing.
Certification
- Australia Day Certificate of Achievement award at Austrade
- ISTQB Foundation Certificate in Software Testing
Affiliations
- Udemy Affiliate Program
Languages
English
Full Professional
Timeline
Senior Test Analyst
NSW Police
10.2023 - Current
Senior Consultant
Aged Care Quality and Safety Via Prometix Pty Ltd
07.2023 - 09.2023
Snr Test Analyst
Australian Trade and Investment Commision
05.2021 - 06.2023
Senior Quality Assurance Test Analyst
Bunnings
09.2020 - 05.2021
Senior Consultant
ACT Government
08.2020 - 09.2020
Senior Consultant
Australian Securities and Investment Commission
01.2020 - 08.2020
Senior Consultant
Dpt of Employment and Workplace Relations (DEWR)
03.2019 - 12.2019
Senior Test Analyst
Foxtel
01.2019 - 03.2019
Senior Test Analyst
NSW Electoral Commission
06.2018 - 12.2018
Test Analyst
UNSW Kensington, ARCHIBUS
03.2018 - 06.2018
QA Consultant
Prometix
03.2013 - 02.2018
Test Analyst
PlanIT Test Management Solutions
05.2006 - 01.2013
Masters - Information Management Systems
Monash University
Bachelor of Science - Computer Programming & System Analysis
University of Mumbai
Graduate Diploma - Software Engineering
NIIT
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