VARSHINI RAVINDRAN
Pendle Hill,NSW
Summary
Committed professional with demonstrated communication and multitasking abilities. Experience in gathering required information to support police and other first responders. Knowledgeable about dispatch procedures and policies. Works great under pressure and remains calm during emergencies.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Pendle Hill Family Medical Practice
01.2023 - 06.2023
- Experience as a Medical Receptionist, Involved in Medicare and Health insurance billing
- Schedule appointments and patient billings
- Liaise with patients and their families in a compassionate manner
- Answer and respond to telephone enquirers in a courteous and professional manner
- Maintain patient confidentiality
- Liaising with doctors, staff and other allied health professionals
- Managing internal/external correspondence, and administrative daily routine tasks
Volunteer Teacher
BalarMalar Tamil Education Association
01.2023 - 06.2023
- Active Volunteer involved in teaching students Tamil language on Saturday's
- Collaborated with teachers and other school staff to best support the needs of students
- Engaged students by using points of interest and topics they are familiar with
- Helped students to develop positive self-concepts
- Demonstrated in-depth knowledge of the subjects taught
Customer Service Representative
Amsons India Communication Pvt Ltd
07.2021 - 06.2022
- Answered constant flow of customer calls with minimal wait times
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Education
Bachelor of Education -
SRI VIKASA COLLEGE OF EDUCATION
Tamilnadu, India06.2022
Master of Science - Mathematics
Hajee Karutha Rowther Howda College
Tamilnadu, India05.2020
Bachelor of Science - Mathematics
Mother Teresa Women's University
Tamilnadu, India04.2018
Skills
- Customer Service
- Time Management
- Ability to Multitask
- Telephone etiquette
- Computer Skills
- Appointment setting
- Insurance verification
- Medical billing and coding
- Medical records management
- Reminder calls
- Patient registration
Timeline
Medical Receptionist
Pendle Hill Family Medical Practice
01.2023 - 06.2023
Volunteer Teacher
BalarMalar Tamil Education Association
01.2023 - 06.2023
Customer Service Representative
Amsons India Communication Pvt Ltd
07.2021 - 06.2022
Bachelor of Education -
SRI VIKASA COLLEGE OF EDUCATION
Master of Science - Mathematics
Hajee Karutha Rowther Howda College
Bachelor of Science - Mathematics
Mother Teresa Women's University
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