Varun Sadam
JACANA,VIC
Summary
Enthusiastic Technical Support Representative specializing in delivering outstanding customer service. Background in helping businesses promote products and services to drive sales. Analytical and thorough in tackling customer issues.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
A1 Airport Parking
Melbourne, VIC
01.2021 - Current
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Recorded account information to open new customer accounts.
Customer Service Associate
Ampol
Avondale Heights, VIC
10.2020 - 04.2022
- Boosted sales revenue by skillfully promoting diverse service options.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
Customer Service Associate
United Fuel Station
Brooklyn , VIC
11.2019 - 10.2020
- Developed and actualized customer service initiatives to decrease wait times.
- Boosted sales revenue by skillfully promoting diverse service options.
- Tracked stock availability to order supplies for timely stock replenishment.
Education
Master of Science - Information Technology
Charles Sturt University
Melbourne, VIC08.2022
Bachelor of Science - Computer Science
Jawaharlal Nehru Technological University
Hyderabad04.2018
Skills
- LAN and WAN Control
- IP Addressing and Subnetting
- Switches and Routers
- VPN Configurations
- Hardware Installation
Timeline
Customer Service Representative
A1 Airport Parking
01.2021 - Current
Customer Service Associate
Ampol
10.2020 - 04.2022
Customer Service Associate
United Fuel Station
11.2019 - 10.2020
Master of Science - Information Technology
Charles Sturt University
Bachelor of Science - Computer Science
Jawaharlal Nehru Technological University
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