Varun Kumar Gujjeti
Perth,WA
Summary
Detail-oriented and highly motivated IT professional with a Master’s degree in IT Networking and System Security. Possesses hands-on experience in IT support, network administration, and cybersecurity. Skilled in configuring and maintaining Microsoft technologies, cloud platforms, and endpoint management tools. Strong understanding of network security frameworks and best practices. Eager to leverage my knowledge of networking, system security, and automation tools to contribute effectively as an IT Engineer, while continuing to develop skills in security engineering. Committed to delivering high-quality solutions and providing excellent support in a collaborative environment.
Overview
2
2
years of professional experience
Work History
IT Support Specialist
Optus
03.2023 - 02.2024
- Provided technical support for internal and external clients, including troubleshooting hardware and software issues.
- Maintained and configured network devices, ensuring optimal functionality for end users.
- Supported users with cloud-based applications, ensuring secure access to services via VPNs and cloud infrastructure.
- Assisted in the installation and configuration of Microsoft technologies, including Azure AD, and endpoint management systems.
- Collaborated with the IT team to monitor network performance and implement security solutions to mitigate potential risks.
IT Technical Support Intern
Xen IT Solutions
02.2022 - 08.2022
- Reduced downtime for employees by quickly troubleshooting hardware and software problems.
- Assisted in the development of internal documentation related to IT procedures, increasing overall departmental organization and accessibility of information.
- Increased team efficiency by assisting in the implementation of new technology systems and processes.
- Provided training for end-users on new software applications, promoting increased productivity through efficient use of technology tools.
Education
Professional Year - Information Technology
Performance Education
Melbourne, VIC10.2022
Masters - IT Network Security
Charles Sturt University
Melbourne, VIC08.2021
Skills
- IT Networking & System Security: Proficient in configuring, troubleshooting, and maintaining network devices and systems
- Microsoft Technologies: Experience with Azure, Intune, Microsoft Defender, and Active Directory
- Cybersecurity: Knowledge of security frameworks like Essential 8 and best practices in network security
- Automation Tools: Experience with Ansible, Power Automate, and PowerShell scripting for automation
- Cloud Platforms: Hands-on experience with cloud technologies, including Azure AD and endpoint management
- Networking Concepts: In-depth understanding of network types, IP addressing (IPv4, IPv6), and the OSI model
- Problem-Solving: Strong analytical and troubleshooting skills, able to diagnose and resolve IT issues quickly and efficiently
Timeline
IT Support Specialist
Optus
03.2023 - 02.2024
IT Technical Support Intern
Xen IT Solutions
02.2022 - 08.2022
Professional Year - Information Technology
Performance Education
Masters - IT Network Security
Charles Sturt University
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