Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vasanth Balendran

Toongabbie

Summary

Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.

Experienced with coordinating and managing dispatch operations. Utilises strong organizational skills and strategic planning to streamline processes and enhance efficiency. Track record of effective communication and problem-solving, ensuring timely and reliable service delivery.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Dispatch Manager

MTV PTY LTD
07.2021 - Current
  • Coordinate warehouse date-to-day operations including receiving and dispatching goods and using forklift operation.
  • Collaborated with warehouse staff to prioritise shipments based on urgency and importance.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
  • Coordinated daily dispatch operations to ensure on-time deliveries and maximise fleet utilisation.
  • Managed customer accounts and invoicing.
  • Scheduled and organized delivery routes.
  • Answered phone calls and responded to customer emails.
  • Received new orders, prepared documentation, and assigned personnel.
  • Preserved accurate records of dispatched orders, deliveries and receipts.

Warehouse Assistant

Woolworths Group
03.2017 - 06.2021
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.

Showroom Assistant

Doors Plus
02.2015 - 03.2017
  • Developed comprehensive knowledge of all available product lines within the showroom space.
  • Maintained showroom samples and catalogue libraries for customer viewing.
  • Collaborated with sales team to reach monthly targets, contributing to overall revenue growth.
  • Organized showroom layout for optimal visual appeal, promoting an inviting atmosphere for clients.
  • Participated in regular team meetings to discuss performance metrics, set goals, and share best practices among colleagues.
  • Maintained a clean and organized showroom environment, ensuring a positive impression on all visitors.
  • Enhanced customer experience by providing personalised assistance and product recommendations.
  • Greeted customers and prospects upon showroom entry.
  • Managed incoming phone calls from prospective clients interested in setting up appointments or discussing specific product inquiries.
  • Coordinated with vendors and suppliers for timely delivery of products, facilitating smooth operations within the showroom.

Education

Diploma in Accounting And Finance -

BLACKTOWN TAFE
Sydney, NSW
11-2015

Skills

  • Schedule coordination
  • Fleet maintenance
  • Customer communication
  • Transportation
  • Order data entry
  • Strong leadership
  • Route planning expertise
  • Daily reports

Certification

  • Forklift Operation and Safety Certification
  • First aid with CPR
  • White card

Timeline

Dispatch Manager

MTV PTY LTD
07.2021 - Current

Warehouse Assistant

Woolworths Group
03.2017 - 06.2021

Showroom Assistant

Doors Plus
02.2015 - 03.2017
  • Forklift Operation and Safety Certification
  • First aid with CPR
  • White card

Diploma in Accounting And Finance -

BLACKTOWN TAFE
Vasanth Balendran