Vasanthi Karnala
Truganina,VIC
Summary
Results-driven Salesforce Admin with 1 years of experience in providing comprehensive support and administration for Salesforce platform. Proven track record in managing user access, system configurations, and ensuring data integrity. Seeking to leverage skills and knowledge to contribute to a dynamic team as a Salesforce Admin.
Overview
1
1
year of professional experience
Work History
Salesforce Administrator
Blaze your Trail
05.2023 - Current
- Assisted team with administrative functions including access and authorization provisioning, user roles maintenance, application metric monitoring, security settings, profiles, sharing rules, workflow rules, and data integrity
- Developed and maintained documentation on processes, policies, and configuration to ensure clear understanding and adherence to best practices
- Managed Salesforce Sandboxes to support business and development teams, facilitating testing and development activities
- Assisted in release planning to deploy projects and BAU fixes into Production, ensuring smooth transitions and minimizing disruptions
- Installed and configured 3rd party packages, providing assistance in system integration and configuration tasks
- Evaluated new releases of Salesforce to determine functionality requirements and provided detailed information on how changes would apply to all affected departments and users
- Provided support for Salesforce projects, collaborating with team members including Developers, Testers, Project Managers, Cybersecurity professionals, Architects, and Business Analysts
- Assisted with deployment-related tasks and troubleshooted identified Salesforce issues, working with external vendors to resolve them effectively.
Salesforce Admin Intern
Ashary Akruti
08.2022 - 05.2023
- Assisted senior Salesforce Admins in daily administrative tasks and user support
- Conducted data analysis and quality checks to ensure data integrity and accuracy
- Assisted in implementation and configuration of new Salesforce features and functionalities
- Provided end-user training and support to enhance user adoption and system utilisation.
- Assisted in troubleshooting Salesforce issues and worked collaboratively with team members to resolve them promptly.
Education
Bachelor of Science - Electrical and electronics engineering
JNTUH
Hyderabad03.2018
Skills
- Salesforce Administration
- User Access Management
- System Configuration
- Data Integrity Maintenance
- Documentation and Process Development
- Release Planning and Deployment
- 3rd Party Package Installation and Configuration
- System Integration and Configuration
- Change Management and Release Evaluation
- Project Support and Collaboration
- Troubleshooting and Issue Resolution
Accomplishments
- Salesforce Certified Administrator
- Salesforce Certified Associate
Timeline
Salesforce Administrator
Blaze your Trail
05.2023 - Current
Salesforce Admin Intern
Ashary Akruti
08.2022 - 05.2023
Bachelor of Science - Electrical and electronics engineering
JNTUH
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