Summary
Overview
Work History
Education
Skills
References
Timeline
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VASEMACA MAVOA KOLIKOLI

Docklands,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

SHIFT SUPERVISOR

BARISTA
07.2022 - 02.2024
  • XING FU TANG
  • Train, develop and motivate staff to improve performance and meet objectives
  • Boba and tea, restock jellies and other ingredients
  • Delivered successful training to more than 5 employees during tenure, educating on successful work processes and productivity strategies
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Increased sales performance through effective upselling techniques and staff training initiatives.

FOOD & BEVERAGE ATTENDANT

Sidekicker
02.2022 - 08.2023
  • Delivering exceptional Customer Service
  • Increased customer satisfaction rate 30% by demonstrating excellent customer service etiquette.
  • Enhanced customer satisfaction by delivering prompt and friendly beverage service.

TEACHER ASSISTANT

TRADEWINDS AUSTRALIA
06.2018 - 03.2020
  • Worked with students on individual and small groups to reinforce learning concepts, help complete assignments and improve performance
  • Instructed students under direction and guidance of teachers
  • Maintained safe, positive learning environment.
  • Assisted teachers with supervision and care of group of 40 children.
  • Maintained accurate records of student attendance, performance, and assessment results for data-driven instruction adjustments.
  • Collaborated with colleagues to develop interdisciplinary lesson plans, fostering connections between subjects.

Education

Bachelor of Education - Teaching Education Studies

CURTIN UNIVERSITY (online)
Perth, WA
03.2028

Diploma in Education Support -

AUSTRALIAN CATHOLIC UNIVERISTY
Melbourne, VIC
06.2022

Double Diploma of business and business administration -

COLLEGE OF ADULT LEARNING (online)
Melbourne, VIC
06.2022

Skills

  • Attention to Detail
  • Excellent Communication Skills
  • Active Listening Skills
  • Confident and friendly manner
  • Works well under pressure
  • Ability to teach and mentor
  • Schedule Management
  • Customer-Oriented

References

REFERENCESWill be provided upon request

Timeline

SHIFT SUPERVISOR

BARISTA
07.2022 - 02.2024

FOOD & BEVERAGE ATTENDANT

Sidekicker
02.2022 - 08.2023

TEACHER ASSISTANT

TRADEWINDS AUSTRALIA
06.2018 - 03.2020

Bachelor of Education - Teaching Education Studies

CURTIN UNIVERSITY (online)

Diploma in Education Support -

AUSTRALIAN CATHOLIC UNIVERISTY

Double Diploma of business and business administration -

COLLEGE OF ADULT LEARNING (online)

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VASEMACA MAVOA KOLIKOLI