Vasiliki Kariolis
Wellington Point
Summary
Experienced with restaurant management, operational oversight, and customer service excellence. Utilizes strategic planning to enhance efficiency and drive guest satisfaction. Track record of building cohesive teams and ensuring high standards of quality and service.
Overview
22
22
years of professional experience
Work History
Restaurant Owner
CAFE MILA
04.2017 - 08.2023
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and 12 employees.
Small Business Co-Owner
See Drycleaners
03.2010 - 11.2016
- Collaborated with co-owner on critical decision-making regarding business growth opportunities and strategic partnerships.
- Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Small Business Co-Owner
MYO Sandwich Bar
11.2001 - 06.2008
- Established strong relationships with vendors to negotiate favorable pricing, ensuring cost-effective purchasing decisions.
- Optimized store layout for efficient use of space while maintaining an inviting atmosphere that encouraged customer browsing and purchases.
- Expanded product offerings to meet customer demands while maintaining high quality standards.
- Trained and motivated employees to perform daily business functions.
- Assisted in recruiting, hiring and training of team members.
Education
High School Diploma -
Alberton High School
South AfricaSkills
- Cost control
- Inventory management
- Quality assurance
- Employee training
- Customer service
- Time management
- Staff supervision
- Customer engagement
- Small business operations
- Waste reduction
- POS system operation
Languages
English
Afrikaans
Greek
Timeline
Restaurant Owner
CAFE MILA
04.2017 - 08.2023
Small Business Co-Owner
See Drycleaners
03.2010 - 11.2016
Small Business Co-Owner
MYO Sandwich Bar
11.2001 - 06.2008
High School Diploma -
Alberton High School
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