Vasiliki Stigka
Glenroy,VIC
Summary
Dynamic cybersecurity professional pursuing a Master of Cybersecurity at La Trobe University, specializing in ISO 27001 readiness, cyber risk analysis, and compliance frameworks such as SOC 2 and ASD Essential 8. Proven track record of enhancing security posture through comprehensive risk assessments, governance improvements, and effective endpoint protection policies. Adept at translating complex regulatory requirements into actionable strategies that bolster organizational resilience and compliance. Recognized for strong leadership abilities, effective training delivery, and fostering cross-functional collaboration across health, aged care, and SaaS sectors. Eager to leverage expertise as a Cybersecurity Consultant focused on risk management, compliance, and governance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager – Volunteering Program
Fronditha Care
06.2022 - Current
- Lead a program of 150+ active volunteers supporting 3,000+ clients; streamlined scheduling reduced service delays by 20%.
- Designed and delivered cybersecurity awareness training, improving safe technology use across the organisation.
- Partnered with executives to align volunteer engagement with ACVVS compliance and aged care standards.
Cybersecurity Intern
Xap Technologies Pty Ltd
06.2024 - 08.2024
- Supported the ISO 27001 readiness program, assisting with risk assessments, policy drafting, and gap analysis.
- Worked with the CTO and COO to enhance cybersecurity governance and compliance posture, mapping practices against SOC 2 and ST4S.
- Configured and tested Vanta automation tools for compliance monitoring and evidence collection.
- Collaborated on Intune MDM setup and device security policies, strengthening endpoint protection across the organisation.
- Reviewed and contributed to data sharing, access management, and disaster recovery policies, ensuring alignment with industry best practices.
- Delivered awareness training sessions to staff and executives on NIST Cybersecurity Framework, phishing prevention, and AI applications in security.
- 240 hrs
Acting Manager – Client Services
Fronditha Care
02.2024 - 08.2024
- Oversaw client service operations for 1000+ clients during CRM system rollout.
- Directed data migration of 20,000+ records, improving operational efficiency by 30% and reducing manual errors.
- Trained 40+ staff members on new CRM functionalities, achieving 95% adoption rate with minimal disruption.
Services & Admin Coordinator
Fronditha Care
04.2019 - 06.2022
- Managed intake for 500+ clients annually, ensuring 100% compliance with privacy and aged care standards.
- Developed data management protocols that reduced reporting errors by 25%.
- Authored technical manuals and knowledge resources, simplifying IT adoption across teams.
Customer Service Representative
TV Plus
02.2018 - 04.2019
- Resolved 50+ customer inquiries daily; improved resolution time by 15% through optimised call protocols.
- Contributed to development of support training materials for technical teams.
IT Trainer
Skill Solution
07.2017 - 03.2018
- Delivered IT application training for 20+ participants per cohort, achieving an average satisfaction score of 95%.
- Created tailored training resources on Microsoft Office and digital tools.
Education
Master of Cybersecurity - IT
School of Computing, Engineering And Mathematical Science
La Trobe University, Melbourne, VIC08.2025
Diplomas - Leadership & Competitive Systems & Practices
Vative Health Care Institute
Melbourne, VIC01.2022
Certificate IV - Training & Assessment [TAE40110]
01.2018
Master Of Management In Information Systems - IT
Department of Information And Communication Systems Engineer
Aegean University, Samos, Greece01.2011
Bachelor's Degree of Applied Informatics - IT
Department of Applied Informatics
University Of Macedonia,Thessaloniki, Greece01.2008
Skills
- Cybersecurity Toolkit: ISO 27001, SOC 2, ASD Essential 8, NIST CSF, cyber risk analysis, incident response, penetration testing, SIEM monitoring, data protection, policy development
- Technical Proficiency: Microsoft 365, Dynamics 365, Intune MDM, CRM configuration, data migration
- Leadership: Program management, staff training, stakeholder engagement, volunteer management
- Communication: Clear translation of technical issues for non-technical audiences
Certification
CPR & First Aid – Completed 14 Aug 2025
Languages
English – Professional Proficiency
Greek – Full Professional Proficiency
Awards
Excellence in Customer Service Award (2020) – Recognised for outstanding client outcomes., Inspire Better Award (2022) – Innovation in process improvement., 5-Year Service Award (2024) – Honoured by CEO for organisational contributions.
Timeline
Cybersecurity Intern
Xap Technologies Pty Ltd
06.2024 - 08.2024
Acting Manager – Client Services
Fronditha Care
02.2024 - 08.2024
Manager – Volunteering Program
Fronditha Care
06.2022 - Current
Services & Admin Coordinator
Fronditha Care
04.2019 - 06.2022
Customer Service Representative
TV Plus
02.2018 - 04.2019
IT Trainer
Skill Solution
07.2017 - 03.2018
Certificate IV - Training & Assessment [TAE40110]
Master of Cybersecurity - IT
School of Computing, Engineering And Mathematical Science
Diplomas - Leadership & Competitive Systems & Practices
Vative Health Care Institute
Master Of Management In Information Systems - IT
Department of Information And Communication Systems Engineer
Bachelor's Degree of Applied Informatics - IT
Department of Applied Informatics
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