Vasilios Mavromatis
Keysborough,VIC
Summary
With a proven track record at National Protective Services, I excel in security management and conflict resolution, skillfully leading teams through high-stakes situations. Fluent in Greek, I leverage my communication, understanding nature and conflict resolution expertise to enhance safety protocols, significantly improving incident response times.
I am responsive, dependable, adaptable, passionate about my work and hardworking. I have great problem-solving abilities and I am a very caring person with people.
Overview
4
4
years of professional experience
Work History
Security Guard Supervisor
Aspect Security
06.2021 - 11.2024
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Recorded incident reports with detailed accounts of occurrences.
- Collaborated with management to develop security policies and procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Managed security staff rotation for position coverage on breaks.
- Performed security investigations and reported findings to client management.
- Monitored and evaluated performance of security personnel and provided feedback to improve performance.
- Trained security workers on site-specified procedures.
Security Officer
National Protective Services - Security Services Melbourne
07.2020 - 05.2021
- This role was during COVID 19 lockdowns and this hotel was part of the Victorian Government temporary housing for homeless people in Melbourne.
- Based at the Comfort Inn in Dandenong.
- Dealt with homeless people on a daily basis.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Protected facility and property guests by regularly circulating premises.
- Checked identification of persons entering and exiting facility to eliminate unauthorised visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, and grounds.
- Monitored and authorized entrance and departure of vehicles, and visitors.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations, including providing CPR to a woman who was drugged and raped at the property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Education
Certificate IV - Child, Youth And Family Intervention
Integrity Education Group Pty Ltd
Online07-2024
Diploma - Community Services
Ithea Corporation Pty Ltd
Online03-2020
Skills
- Radio communication - in all my roles, all staff are required to use radios to communicate with eachother;
- Security training - Cert II and Cert III in Security;
- Security management - I manage and co-ordinate teams in my Security role as required;
- Event security - I have been a Security Guard in large scale events including concerts and sporting events which have in excess of 50,000 and can handle large crowds;
- Skilled in conflict resolution - I am a good listener and I am understanding I spend time with people of all various races, ages, religions;
- Security team leadership;
- CCTV experience;
- Fluent in Greek - I peak English and Greek;
- Security personnel training;
- Daily incident reporting;
- Relationship building and management;
- Contractor supervision;
- Alarm systems;
Timeline
Security Guard Supervisor
Aspect Security
06.2021 - 11.2024
Security Officer
National Protective Services - Security Services Melbourne
07.2020 - 05.2021
Certificate IV - Child, Youth And Family Intervention
Integrity Education Group Pty Ltd
Diploma - Community Services
Ithea Corporation Pty Ltd
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