Vatsana (Tanya) Douangchai
Albany Creek,QLD
Summary
Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Packer
Abacus 360 (Brisbane Markets)
Rocklea, QLD
06.2016 - Current
- Completed daily orders with expert picking and packing of shipments.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Kept records accurate and current by documenting movements in company system.
- Monitored outgoing packages for proper labels and accurate address information.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Performed routine preventive maintenance, adjustments and lubrication on equipment and production tools to maintain proper operation.
- Complied with safety, health and environmental regulations as prescribed by law.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
- Wrapped and packed perishable food in boxes based on quality and quantity.
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Prepared food packaging boxes by folding and taping.
- Measured product sizes, packaging equipment needed and packing options.
Barista
Koffee & Mor
Albany Creek, QLD
07.2020 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Cultivated to recall customers' names and address each by name.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Maintained regular and consistent attendance and punctuality.
- Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
- Cleaned counters, machines, utensils and seating areas daily.
- Complied with standards for merchandising, stocking and storing product.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Educated coworkers and customers about new products.
- Prioritised drink requests while managing interruptions.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
Machine Operator
Laceez Australia
Albany Creek, QLD
06.2018 - Current
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Manually set up machinery, lathes and grinders.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained equipment performance by lubricating and cleaning components.
- Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
- Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Maintained good stock levels, counted parts and requested additional supplies.
- Inspected all work for quality and compliance with design standards.
- Performed assembly of products according to specifications and instructions.
- Assembled and aligned parts and fixtures using hand and power tools.
- Kept work areas organized, tidy and clean for maximum productivity.
Education
High School Diploma -
Te Awamutu College
Te Awamutu, NZ10.1993
Skills
- Workstation Maintenance
- Equipment and Store Cleaning
- Front of House Operations
- Product Upselling and Cross Selling
- Machinery Troubleshooting and Maintenance
- Hospitality and Professionalism
- Customer Service
- Cleaning and Sanitizing
- Cash Handling
- Payment Processing
- Attention to Detail
- Time Management
Certification
- Barista School Workshop, Australian Barista School - 7th June 2020
Hobbies
Gardening
Travelling
Shopping
Reading
Fishing
Timeline
Barista
Koffee & Mor
07.2020 - Current
Machine Operator
Laceez Australia
06.2018 - Current
Packer
Abacus 360 (Brisbane Markets)
06.2016 - Current
High School Diploma -
Te Awamutu College