Vaughan Wapau
St Paul's Community Moa Island ,QLD
Summary
Hardworking and reliable with strong ability. Highly organized, proactive and punctual with team-oriented mentality. Motivated to learn, grow and excel in many ways.
Overview
15
15
years of professional experience
Work History
Language & Culture Teacher/ Teacher Aide
Tagai College St Paul's Campus
St.Pauls Community Moa Island, QLD
04.2019 - Current
- Teaching students about Torres Strait language and culture (singing & dancing)
- Assistant teacher, teaching english, mathematics, science and social studies.
- Organizing parades events such as: NAIDOC Day, Mabo Day and Flag Day.
Social Worker
Mura Kosker Sorority
St.Pauls Community Moa Island, QLD
02.2019 - Current
- Maintained lists of resources helpful to clients.
- Provided supportive counseling services for victims of abuse or neglect.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Engaged in community outreach and program development to support patient and caregiver needs.
- Educated patients and caregivers on community resources and post-acute level of care criteria, benefits and coverage.
- Advised families regarding guardianship arrangements when appropriate.
Retail Worker
IBIS CEQ Stores- Community Enterprise Queensland
St.Pauls Community Moa Island, QLD
02.2018 - 04.2019
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Helped customers by answering questions and locating merchandise.
- Greeted customers to determine wants or needs.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Food Waiter
Morayfield Sports Club
Caboolture Brisbane, QLD
03.2009 - 02.2010
- Performed cashier duties when necessary such as totaling bills accurately, accepting payments from customers, providing change as required.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Calculated charges, issued table checks and collected payments from customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Informed customers of daily specials and signature menu items.
- Served food and beverages to patrons and confirmed complete orders.
- Greeted customers and provided menus to guests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
High School Diploma -
Tagai College Thursday Island Campus
Thursday Island, QLD12-2007
Skills
- Lesson Planning
- Cultural Sensitivity
- Fundraising
- Public Speaking
- Cooking
- Singing
- Traditional island dancing
References
Daniel Aitken
Positive Parenting Program Co-ordinator
Mura Kosker Sorority
Thursday Island Qld 4875
Mob: 0475613342
Email: cafs@murakosker.org.au
Scotty G Ronsen
Divisional Engineering Officer
Torres Strait Island Regional Council
St Paul's Community Moa Island QLD 4875
Mob: 0408709970
Email: scottyg.ronsen@tsirc.qld.gov.au
Timeline
Language & Culture Teacher/ Teacher Aide
Tagai College St Paul's Campus
04.2019 - Current
Social Worker
Mura Kosker Sorority
02.2019 - Current
Retail Worker
IBIS CEQ Stores- Community Enterprise Queensland
02.2018 - 04.2019
Food Waiter
Morayfield Sports Club
03.2009 - 02.2010
High School Diploma -
Tagai College Thursday Island Campus
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