Vaughan Yates
Port Augusta,SA
Summary
Results-driven Shop Supervisor with a proven track record at Foodland, recognized for enhancing store operations and boosting customer satisfaction. Expert in inventory management and safety protocols, achieving significant improvements in accuracy and service quality. Known for a proactive work ethic and exceptional communication skills, fostering collaboration within teams. Committed to continuous learning and delivering high-impact solutions in dynamic retail environments.
Overview
15
15
years of professional experience
Work History
Shop Manager
Foodland
Port Augusta , SA
08.2023 - Current
- Managed daily operations including opening and closing procedures, cash handling and banking activities.
- Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
- Enforced company policies regarding employee conduct, attendance, dress code.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Coordinated with marketing to promote shop offerings and special promotions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Resolved customer complaints promptly and professionally.
- Managed relationships with external vendors and service providers.
- Delegated work to staff, setting priorities and goals.
Cadet Volunteer
Country Fire Services
01.2018 - Current
- Received comprehensive training in first aid and emergency response, enhancing readiness for real-world situations.
- Enforced rules and regulations among the cadet corps while maintaining orderliness.
- Supervised activities during recreational periods ensuring proper use of facilities.
- Attended briefings, meetings, and other events related to cadet operations.
Central Augusta Cricket club
01.2010 - Current
- Consistent team player for 13 years.
- Supported team players while playing.
- I played for six months in Lancashire County, UK, 2024.
- Learning and improving on skills is an ongoing commitment.
Shop Assistant
Gills Seafood
Port Augusta , SA
04.2020 - 12.2023
- Greeted and assisted customers with product selection and inquiries.
- Operated cash registers, processed transactions, and handled cash accurately.
- Assisted in training new employees on standard operating procedures within the store environment.
- Operated equipment and tools in full accordance with safety procedures.
- Assisted in receiving, unpacking, and organizing new stock deliveries.
- Resolved customer complaints in a professional manner.
- Maintained ideal stock levels of work supplies for shop needs.
Education
SACE -
Port Augusta High School
Port Augusta12-2023
Bachelor Degree - Bachelor of Secondary Education
Flinders University
Adelaide, SASkills
- Customer Engagement
- Foundational Computer Knowledge
- Retail Store Operations
- Invoice Management
- Workplace Health Compliance
- Employee motivation
- Task delegation
Volunteer Roles
- Cadet Volunteer, Country Fire Services, 01/01/18, Current
- Volunteer, Central Augusta Cricket club, 01/01/10, Current
Referees
Tony Violi
Regional Manager Foodland
Tony@efl100.com.au
0411700350
Tracey Gill
Owner Gills Seafood
0422 264 786
Liam Fawcett
Administration for CFS
0401 163 951
Timeline
Shop Manager
Foodland
08.2023 - Current
Shop Assistant
Gills Seafood
04.2020 - 12.2023
Cadet Volunteer
Country Fire Services
01.2018 - Current
Central Augusta Cricket club
01.2010 - Current
SACE -
Port Augusta High School
Bachelor Degree - Bachelor of Secondary Education
Flinders University
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