Vedansh Kumar

Currently working as supervisor in smokoz convenience store where i worked and handled front and even back of the store.

• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Evaluated employee performance and coached and trained to improve weak areas.

Worked as a cybersecurity interns and learns worked on several encryption system and various other ethical hacking methods.

• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Enhanced intern productivity by assisting with project coordination and providing ongoing support.