Vedant Kalantri
Everard Park,Australia
Summary
Highly proactive team leader with more than 2 years of experience in team leadership in Hospitality industry. Background includes wines, sales, management and customer service in fast-paced establishments.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Indii Flavours
07.2022 - Current
- Cultivated impactful relationships with customers by delivering product knowledge to drive business development .
- Provided expert wine recommendations to guests, enhancing their dining experience and leading to an increase in wine sales
- Managed an inventory levels , reducing wastage through accurate forecasting and strategic ordering .
- Handled customer complaints and feedback with professionalism.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Conducted regular staff training sessions on customer services and upselling techniques, resulting in increasing upsell revenue.
- Monitored prepared food met standards for quality and quantity before serving to customers.
Wine Consultant
Clutch Wine Bar
09.2021 - 02.2022
- Presenting innovative ideas to the owner to stay on top of market trends and innovations.
- Conducted wine events to accelerate wine sales and customers data base.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged in customer challenges by offering relevant products and services.
- Trained the team on available wines and styles of wines, which developed a fast service and customer satisfaction.
Head Sommelier
Rasooi
05.2021 - 12.2021
- Curated a wine list with local South Australian wines providing a wine pairing experience with Indian cuisine.
- Developed a supply chain and maintained the relation with wine merchants and owners.
- Increased sales significantly by upselling higher-end products to customers.
- Coordinated wine selection and restocking for cellar with over 50 wines.
Education
Masters in Wine Business Management
The University of Adelaide
Adelaide, SA06.2021
Bachelor of Science - Hospitality Administration And Hotel Management
SRM University
05.2018
Skills
- Analyzing Finances
- Strategic Forecasting and Inventory management
- Wine expertise
- Clear Communication
- Time management with pressure handling
- Excellent Customer Service and Customer Relationship Management
- Sales and Marketing
Languages
English
Full Professional
Hindi
Hobbies and Interests
- Cooking
- Travelling
- Meditation
- Reading
References
Snehal Sinha
0452519101
Aniket Saraiya
0423314036
Timeline
Restaurant Manager
Indii Flavours
07.2022 - Current
Wine Consultant
Clutch Wine Bar
09.2021 - 02.2022
Head Sommelier
Rasooi
05.2021 - 12.2021
Masters in Wine Business Management
The University of Adelaide
Bachelor of Science - Hospitality Administration And Hotel Management
SRM University
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