Vedant Shrestha
Baulkham Hills,NSW
Summary
Deeply committed to an active and healthy lifestyle, I bring energy, discipline, and a positive attitude to every task. I am currently seeking a retail position where I can leverage my strong communication skills, attention to detail, and passion for fitness to enhance the customer experience with a positive shopping experience.
My aim is to drive sales and provide knowledgeable, friendly, and approachable assistance to customers while working effectively as part of a team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Sales Representative (Casual)
CTARA Collective
11.2024 - Current
- Customer Service: Provide outstanding customer service, assist with product inquiries, and ensure customer satisfaction.
- Product Knowledge: Maintain a strong understanding of product features (e.g. make of the garment, care instructions and stand out features)
- Market stall set up: Organize and restock merchandise on the market site, ensuring it is presented attractively and is easily accessible.
- Cash Handling: Process transactions accurately, handle cash, and operate the point-of-sale (POS) system.
- Stock Inventory: Help with inventory management by tracking stock levels, receiving deliveries, and conducting stock counts.
Wait Staff/Kitchen Hand - Casual
Money Bag Thai Restaurant
01.2024 - 05.2024
- Customer Service: Greet and assist guests, take orders, and address customer inquiries to ensure a positive dining experience.
- Food & Beverage Preparation: Assist in preparing and serving food and drinks, following health and safety standards.
- Cleaning & Maintenance: Keep dining areas, kitchen, and restroom areas clean and organized throughout the shift.
- Cash Handling: Process customer payments, provide accurate change, and manage the cash register.
- Stock Management: Monitor inventory levels, restock supplies, and help with ordering and receiving deliveries.
- Team Support: Collaborate with front and back-of-house teams to ensure smooth operations and efficient service.
- Opening & Closing Duties: Assist with opening or closing the restaurant, including setting up or cleaning down the space.
- Ad-hoc Tasks: Handle various tasks as needed, such as helping with food prep, setting tables, or supporting special events.
Sales Representative
Adidas Outlet
05.2023 - 12.2023
- Customer Service: Provide outstanding customer service, assist with product inquiries, and ensure customer satisfaction.
- Sales Support: Assist in achieving sales targets by promoting products, cross-selling, and upselling.
- Product Knowledge: Maintain a strong understanding of product features, benefits, and inventory to help customers make informed decisions.
- Merchandising: Organize and restock merchandise on the sales floor, ensuring it is presented attractively and is easily accessible.
- Cash Handling: Process transactions accurately, handle cash, and operate the point-of-sale (POS) system.
- Store Maintenance: Ensure the store is clean, organized, and well-maintained, including managing displays and promotional materials.
- Team Collaboration: Work alongside senior staff to meet store goals, provide feedback, and contribute to a positive work environment.
- Customer Feedback: Listen to and resolve customer complaints or concerns, escalating to senior staff if necessary.
- Stock Inventory: Help with inventory management by tracking stock levels, receiving deliveries, and conducting stock counts.
- Compliance: Follow company policies and procedures, including safety guidelines and legal requirements.
Education
Bachelor of Business Analytics -
Macquaire University
Sydney, NSWAccomplishments
- Soccer Team (6 years): Team captain in final year, demonstrating leadership and teamwork.
- Basketball Team (2 years): Contributed to team success through collaboration and commitment.
- Athletics Team (5 years): Won 6 medals in the final year of high school at inter-school tournaments.
- Sports Tournaments: Actively participated in various school sports events, building teamwork and goal-setting skills.
Certification
Barista training : Focusing on preparation of espresso-based drinks, brewing coffee using various methods, steam milk, operate and maintain coffee machines, understand coffee bean varieties, and provide excellent customer service in a café environment.
Timeline
Customer Sales Representative (Casual)
CTARA Collective
11.2024 - Current
Wait Staff/Kitchen Hand - Casual
Money Bag Thai Restaurant
01.2024 - 05.2024
Sales Representative
Adidas Outlet
05.2023 - 12.2023
Bachelor of Business Analytics -
Macquaire University
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