Summary
Overview
Work History
Education
Skills
Attributesandskills
Availability
Languages
Timeline
Generic

Veeda Amire

Cranbourne,VIC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Store Presentation, Customer Service & Registers

Kmart
07.2021 - 12.2023

As a Customer Service Associate at Kmart, I excelled in store presentation, cash register operations, and delivering exceptional customer service. I maintained high standards of visual merchandising, ensuring products were displayed neatly to create an inviting shopping environment, which contributed to increased customer engagement and sales. I efficiently operated cash registers, processing transactions accurately while training new employees on cash handling best practices. My commitment to customer service was evident in my proactive approach to assisting customers, resolving inquiries and complaints with professionalism, which enhanced customer satisfaction and loyalty. Additionally, I collaborated with team members to streamline processes and promote special sales events, ultimately achieving monthly sales targets and fostering a positive shopping experience.

  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Cashier

Big Als Pizza
01.2021 - 06.2021

As a cashier at Big Al's Pizza, I thrived in a fast-paced environment where multitasking was essential. I efficiently managed the cash register, processing orders and handling payments while simultaneously addressing customer inquiries and ensuring prompt service. My ability to remain organized and focused allowed me to juggle various tasks, from taking orders and preparing drinks to coordinating with kitchen staff during peak hours. Despite the challenges of a demanding work environment, I maintained a positive attitude and commitment to customer satisfaction. Unfortunately, I left the position after a couple of months due to the toxic workplace atmosphere, but I gained valuable experience in high-pressure situations and customer service.

  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Alkira Secondary College
Cranbourne, VIC
09.2024

Skills

Customer Service

Time management abilities

Self Motivation

Teamwork and Collaboration

Empathy Display

Complaint Handling

Calm and Professional Under Pressure

Relationship Building

Work Prioritization

Multitasking Abilities

Product Knowledge

Excellent Communication

Store maintenance

Understanding Customer Needs

Problem Resolution

Retail store support

Attributesandskills

  • Great and spirited Customer Service
  • Exceptional listening and communication skills
  • Ability to enhance customer experience and immediate resolutions
  • Friendly, Open and Honest
  • Strong client service
  • Can accept Constructive Feedback
  • Collaborative team member
  • Exceptional negotiator
  • Demonstrated initiative and self-direction
  • Willing to work independently and with others
  • Hard worker and focused
  • Report writing
  • Technology literate
  • Ability to learn new tasks and in a timely manner
  • Self-starter
  • Effective communicator
  • Highly organized with developed time management skills
  • Highly likable
  • Adapts to new Environment

Availability

I am available for shifts all day, every day, including weekdays and weekends, providing maximum flexibility to meet the varying needs of the store. My schedule accommodates morning, afternoon, and late-night shifts, allowing me to be present during peak hours and contribute effectively to customer service. I am also open to late call-in shifts, ensuring that I can assist during busy periods and unexpected staffing needs. Moreover, I am available on high-traffic shopping days, such as Boxing Day, and I am committed to working throughout the holiday season, including Christmas and public holidays, to support the store's operations during critical times. My flexibility and dedication to meeting the store's demands make me a valuable asset to the team.

Languages

Persian
Native or Bilingual
English
Native or Bilingual

Timeline

Store Presentation, Customer Service & Registers

Kmart
07.2021 - 12.2023

Cashier

Big Als Pizza
01.2021 - 06.2021

High School Diploma -

Alkira Secondary College
Veeda Amire