Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
As a Customer Service Associate at Kmart, I excelled in store presentation, cash register operations, and delivering exceptional customer service. I maintained high standards of visual merchandising, ensuring products were displayed neatly to create an inviting shopping environment, which contributed to increased customer engagement and sales. I efficiently operated cash registers, processing transactions accurately while training new employees on cash handling best practices. My commitment to customer service was evident in my proactive approach to assisting customers, resolving inquiries and complaints with professionalism, which enhanced customer satisfaction and loyalty. Additionally, I collaborated with team members to streamline processes and promote special sales events, ultimately achieving monthly sales targets and fostering a positive shopping experience.
As a cashier at Big Al's Pizza, I thrived in a fast-paced environment where multitasking was essential. I efficiently managed the cash register, processing orders and handling payments while simultaneously addressing customer inquiries and ensuring prompt service. My ability to remain organized and focused allowed me to juggle various tasks, from taking orders and preparing drinks to coordinating with kitchen staff during peak hours. Despite the challenges of a demanding work environment, I maintained a positive attitude and commitment to customer satisfaction. Unfortunately, I left the position after a couple of months due to the toxic workplace atmosphere, but I gained valuable experience in high-pressure situations and customer service.
Customer Service
Time management abilities
Self Motivation
Teamwork and Collaboration
Empathy Display
Complaint Handling
Calm and Professional Under Pressure
Relationship Building
Work Prioritization
Multitasking Abilities
Product Knowledge
Excellent Communication
Store maintenance
Understanding Customer Needs
Problem Resolution
Retail store support
I am available for shifts all day, every day, including weekdays and weekends, providing maximum flexibility to meet the varying needs of the store. My schedule accommodates morning, afternoon, and late-night shifts, allowing me to be present during peak hours and contribute effectively to customer service. I am also open to late call-in shifts, ensuring that I can assist during busy periods and unexpected staffing needs. Moreover, I am available on high-traffic shopping days, such as Boxing Day, and I am committed to working throughout the holiday season, including Christmas and public holidays, to support the store's operations during critical times. My flexibility and dedication to meeting the store's demands make me a valuable asset to the team.