Veena B H
Darwin,NT
Summary
Veteran Quality Assurance Lead provides critical support maintaining QMS standards. Over 10 years of experience performing necessary QA audits and pulling key data to assemble detailed analytical reports. Maintained high quality threshold levels, overseeing comprehensive technical framework drafts and reviews. Issued detailed calls-to-action, noting criteria and obstacles to quality management system effectiveness.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance Lead
INFOGAIN
04.2017 - 05.2023
- Building and leading testing team to success of project
- Develop test strategy and test plans for projects
- Defining scope of testing within context of every release and every software testing level or cycle
- Use of resources in effective way and managing resources for software testing
- Applying appropriate test measurement and metrics for software product and testing team
- Understanding Functional requirements
- Bug reporting and tracking and Defect validation
- Sanity testing on all build release
- Regression testing performed on Application and for quality improvements
- Provide support for client's sales team for understanding of features
- Support given to Dev team on bug fixes.
- Enhanced product quality by implementing rigorous testing procedures and protocols.
- Reduced software defects by conducting thorough code reviews and debugging sessions.
- Collaborated with cross-functional teams to ensure seamless integration of QA efforts into product development lifecycle.
- Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
Senior Quality Analyst
Pole to win international Pvt Ltd.
03.2016 - 04.2017
- Understanding requirements, flow and functionality of application
- Preparing test scenarios and test cases
- Execution of test cases in Test & Production environments
- Interaction with client team to resolve functional, data and testing queries
- Smoke, Functional, Regression and System testing
- Identify possible positive and negative cases for Test scenario created and making sure Test cases is concise, understandable and executable
- Reproducing all defects found and provide detail documentation (e.g
- Screen prints, step-by-step reproduction instructions)
- Tracking bugs and logging them in Jira
- Giving mandatory information of a defect to developers in order to fix it
- Communication with Test Lead / Test Manager.
- Reduced defects in production releases by implementing rigorous testing procedures.
- Enhanced software quality by designing and executing comprehensive test plans.
- Streamlined QA processes for efficiency, resulting in faster product releases to market.
- Performed extensive root cause analysis, leading to targeted improvements in software design and functionality.
- Developed detailed performance metrics to track progress against project goals, driving accountability among team members.
- Championed adoption of industry best practices for Quality Assurance, elevating overall performance levels across organization.
- Delivered robust products through meticulous regression testing during product updates and enhancements.
- Implemented defect tracking systems that streamlined bug reporting processes, reducing response times.
- Played integral role in successful project launches by participating actively in pre-release planning meetings and providing valuable input on QA requirements and resource allocation.
- Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
Quality Analyst
Zensar - Professional Access Pvt Ltd.
09.2012 - 03.2016
- Worked on Agile Process
- Analyzing defect and preparation of Test Scenarios from ‘Scope document'
- Participated in conference calls with clients for clarifications on the requirements
- Defect Tracking in JIRA, Google Drive(Defect Tracker)
- Assigning Defects which are fixed and working fine to QCoE team for further testing
- XML (Request and Response) testing for Integration and web Services using SOAP UI tool and validating logs captured for the same
- Involved in Batch job validation
- Involved in DB testing using SQL queries
- Involved in Smoke Test, Functionality, Integration, Regression, Database, Adhoc, Web
- Validating data Captured (Order details, Profile and Product details) in “Order Utility tool”
- Test case scripting, Updating and Reviewing of Test cases
- Involved in estimation and planning of Defect validation for each sprint
- Involved in sending “Daily status report” to TL and PM.
- Enhanced efficiency of QA process through automation, reducing time spent on manual tests.
- Improved product quality by implementing rigorous testing procedures and analyzing results.
- Facilitated knowledge sharing among QA team members through regular meetings and training sessions, promoting collaboration and skill development.
- Evaluated emerging technologies for potential adoption into existing quality assurance processes, driving innovation within the organization.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Facilitated process improvements to successfully decrease errors.
- Reported on non-compliance issues and other negative factors discovered during production.
- Trained and mentored junior engineers, providing guidance and direction.
Education
Bachelor of Engineering - Electronics And Communications Engineering
Vishveshwaraiah Technological University
2012
Skills
- Quality Control Testing
- Data Quality Engineering
- Java
- Strategic Decision-Making
- Software Development Lifecycle
- QA
- User Acceptance Testing
- Test Data Management
- Strong Analytical Abilities
- Expert Test Planning
- Efficient Defect Management
- Cross-Functional Collaboration
- Agile Methodology Expertise
- Requirements Traceability Matrix
- Strategic Decision Making
- Quality Metrics Analysis
- Database Testing Knowledge
- Mobile Application Testing
- Root Cause Analysis
- API Testing Proficiency
- Automated Testing Frameworks
- Manual Testing
- Test Plans and Test Methodologies
- Scrum Methodology
- Software Development Tools: JIRA, Confluence
- Amazon Web Services
- Bug Tracking and Resolution
- Cross-Platform Testing
Accomplishments
- Collaborated with scrum teams and managing entire testing team of 15 in the development of Web Customer Care, Web Integrated Search engine, KAS.
- Achieved performance testing by introducing API 2.0 fraud prevention and management.
- Successfully managed Test Strategy, Test Execution, SIT, UAT and MTP validation for Hwellet Packard clients.
- Played main role in successfully integrating test automation script with AWS console for CICD KASprocess
Certification
- Advanced Scrum Master Certificate by LinkedIn
- Scrum Master Certificate by LinkedIn
Awards
- Individual contributor award
- Team recognition awards as a lead
Timeline
Quality Assurance Lead
INFOGAIN
04.2017 - 05.2023
Senior Quality Analyst
Pole to win international Pvt Ltd.
03.2016 - 04.2017
Quality Analyst
Zensar - Professional Access Pvt Ltd.
09.2012 - 03.2016
Bachelor of Engineering - Electronics And Communications Engineering
Vishveshwaraiah Technological University
- Advanced Scrum Master Certificate by LinkedIn
- Scrum Master Certificate by LinkedIn
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