Summary
Overview
Work History
Education
Skills
Communitywork
Volunteer Experience
Hobbies and Interests
References
Certification
Timeline
Generic

Veena Malik

Morayfield

Summary

I am a New Zealand Citizen. I moved to Brisbane in June 2024. I am seeking intrepreter work over phone and video.


Highly experienced language interpreter with proven track record of delivering precise interpretations and translations between English and hindi, punjabi and urdu languages. In-depth understanding of cultural nuances to effectively bridge communication. Dedicated to accuracy and reliability.


Have worked in hospitals, refugee centres and courts for legal proceedings.

Overview

44
44
years of professional experience
1
1
Certification

Work History

Language Interpreter

Straker Translations
06.2019 - 06.2024
  • Maintained strict confidentiality protocols while handling sensitive information during interpretation assignments.
  • Enhanced communication by accurately interpreting and conveying messages between speakers of different languages.

Language Interpreter

Watis Interpreting Waitemata District Halth Board
06.2018 - 06.2024
  • Managed multitasking effectively under pressure while providing immediate interpretations during fast-paced discussions or debates.
  • Maintained strict confidentiality protocols while handling sensitive information during interpretation assignments.
  • Enhanced communication by accurately interpreting and conveying messages between speakers of different languages.
  • Enabled medical professionals to provide better care by accurately interpreting patient concerns, symptoms, and medical histories.
  • Communicated with clients to understand interpreting needs and provide best service possible.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Maintained message content, tone, and emotion as closely as possible.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.

Certified Financial Consultant

GE Finance & Hdfc Standard Life Insurance
01.2001 - 01.2012
  • Insurance Broker, Financial Advisor, Establish best business practices and develop ethical and effective ways to increase client interest in financial products, specifically risk based products like Life Insurance
  • Cultivated strong working relationships with key stakeholders including banks, financial institutions, and other external agencies critical to business operations.
  • Acted as a mentor for junior consultants, sharing expertise in order to foster their professional development.

Owner/Operator

Indian Overseas Corporation
01.1980 - 01.2010
  • Supplied Railway Rolling Stock to Indian Railways
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.

Education

Certificate IV - Liason in Interpreting

Unitec
Auckland, New Zealand
06.2017

Certificate I - Russian Language

Institute of Russian Language
New Delhi, India
06.1968

Bachelor of Arts -

University of New Delhi
New Delhi, India
01.1968

No Degree - Diploma in French Language

Bhartiya Vidya Bhawan
New Delhi, India
01.1968

Skills

  • Networking- (Financial Consultant-HDFC) can network at all levels when required
  • Communication-(MDRT thrice) excellent communication skills, verbal and negotiation skills with fluency in English and Hindi
  • Team work- (Business Owner-GE Finance)work in a team with a wide range of cultural backgrounds
  • Computer skills- operating systems including current Windows and Microsoft Office word, works, and email
  • High levels of passion, innovation and problem solving
  • Excellent time management/ punctuality
  • Occupational Health and Safety Awareness and Food Hygiene
  • Fluent Bilingualism
  • Fast Thinking
  • Cross-cultural communication
  • Professional ethics
  • Intercultural Sensitivity
  • Subject matter expertise
  • Accuracy and Precision
  • Vocabulary expansion
  • Interpersonal Communication

Communitywork

  • Indian Red Cross Society- Secretary, Fundraising department
  • Lioness Club of Greater Delhi- President
  • CHETNA Welfare Society for Women and Children- Coordinator

Volunteer Experience

  • Age Concern New Zealand, Providing expert information and support services to people over 65., Helping them connect with their family, friends and the wider community.
  • Shanti Niwas Charitable Trust- New Zealand, Working with socially isolated senior citizens, Support with loneliness, social isolation, emotional stress, Language and communication support, Providing knowledge of health and welfare system

Hobbies and Interests

  • Reading
  • Cooking
  • Socializing
  • Studying the Bible
  • Learning new languages

References

Available on request

Certification

Naati WTI language interpreter

Timeline

Language Interpreter

Straker Translations
06.2019 - 06.2024

Language Interpreter

Watis Interpreting Waitemata District Halth Board
06.2018 - 06.2024

Certified Financial Consultant

GE Finance & Hdfc Standard Life Insurance
01.2001 - 01.2012

Owner/Operator

Indian Overseas Corporation
01.1980 - 01.2010

Certificate IV - Liason in Interpreting

Unitec

Certificate I - Russian Language

Institute of Russian Language

Bachelor of Arts -

University of New Delhi

No Degree - Diploma in French Language

Bhartiya Vidya Bhawan

Naati WTI language interpreter

Veena Malik