Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Veerpal Kaur

Pakenham South,VIC

Summary

Accomplished Manager on Duty at Liberty Service Station, adept in staff training and development, and customer service excellence. Leveraged delegation capabilities and sales acumen to enhance team performance and customer satisfaction. Proven track record in fostering repeat business through exceptional service, showcasing both hard and soft skills without relying on numerical data.

Overview

4
4
years of professional experience

Work History

Manager on Duty

Liberty Service Station
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Trainer

Think Point Ielts Institute

Teacher

Delhi Public School Dhuri
11.2017 - 02.2022

Education

Master Of Business Administration - Accounting And Business Management

Holmes Secondary College
Melbourne, VIC
02.2024

Bachelor Of Education - Teacher Education

Punjabi University Patiala
India
09.2020

Master Of English - Teacher Assisting Education

Punjabi University
Patiala
11.2019

Skills

  • Customer service focus
  • Delegation capabilities
  • Sales and Marketing
  • Staff Training and Development

Languages

Punjabi,hindi, english
Elementary

Timeline

Teacher

Delhi Public School Dhuri
11.2017 - 02.2022

Manager on Duty

Liberty Service Station

Trainer

Think Point Ielts Institute

Master Of Business Administration - Accounting And Business Management

Holmes Secondary College

Bachelor Of Education - Teacher Education

Punjabi University Patiala

Master Of English - Teacher Assisting Education

Punjabi University
Veerpal Kaur