Velda Rawson
Wollongong,NSW
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Sales Consultant
All States Medical Supplies
Unanderra
01.2025 - Current
- Advised customers on best practices for using company's products or services.
- Provided technical support to customers regarding product usage and troubleshooting issues.
- Assessed client needs and sold appropriate products.
Events Team Member
Vipeople
Wollongong
01.2023 - Current
- Engaged with attendees, creating a welcoming and positive event experience.
- Assisted guests with determining seat location, escorting guests to assigned seating.
- Collaborated with security personnel to address any safety concerns or emergencies
- Resolved any customer complaints or concerns received during an event in a professional manner.
Administrative Officer
Vulcano Design
Unanderra
05.2022 - 10.2024
- Collaborated with vendors to ensure timely delivery of imported goods.
- Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
- Communicated regularly with customers regarding order status updates.
National Accounts Administrator
Daikin Australia
Chipping Norton
05.2009 - 10.2021
- Contractor accounts.
- Data entry, meetings, support, and reports.
- Leader of the Uniform Committee.
- Responsible for adherence to company policies, quality management processes, objectives, and OH&S requirements.
Dispensary Technician
Blooms The Chemist
Miller
05.2003 - 05.2008
- Sales, Customer Service.
- Orders, Reports, stocktaking,
- Certificate III in Pharmacy Dispensary.
Education
Certificate 3 - Aged & Acute Care
Assistant In Nursing
Wetherill Park, NSW06-2016
Higher School Certificate -
Bonnyrigg High School
BonnyriggCertificate III - Customer Service
Charles Stuart University
Charles Sturt University, NSWSkills
- First Aid
- Product knowledge
- Service accounts
- Customer satisfaction
- Sales tracking
- Time management abilities
- Multitasking Abilities
- Problem-solving abilities
- CRM software management
- Leadership Skills
- Computer Skills
- SAP knowledge
- Customer Relations & Communications
Certification
- Current First Aid and OH&S Officer
- Current WWCC (Working with Children Check)
- Certificate III in Customer Service
- Current RSA, responsible service of alcohol
- Current food handling certificate
Timeline
Medical Sales Consultant
All States Medical Supplies
01.2025 - Current
Events Team Member
Vipeople
01.2023 - Current
Administrative Officer
Vulcano Design
05.2022 - 10.2024
National Accounts Administrator
Daikin Australia
05.2009 - 10.2021
Dispensary Technician
Blooms The Chemist
05.2003 - 05.2008
Certificate 3 - Aged & Acute Care
Assistant In Nursing
Higher School Certificate -
Bonnyrigg High School
Certificate III - Customer Service
Charles Stuart University