Hi my name is Velvet, i am a fun, loving, and caring girl, who works really hard at what ever job i am at. I have been in the customer service industry for over 6 years, which makes me understand customers and there needs to help in any problem solving or decisions they need to make. I see my self has a fashion girl who definitely has an eye for fashion/style. I can learn quickly and have lots of experiences working in fast and slow environments.
Assisted in fashion photoshoots, as stylist for my dads company, as an intern. When ever he has Photoshoots.
I started out as a waitress/ barista at the cafe but but then moved forward and started assisting the manager after 1 year of working at the cafe. Our work environment was very fast past and included managing the floor, sections on a day to day basis during theses times. My job also included Maintaining cleanliness, resolving customer issuers and building customer loyalty. I also took a part in hiring and training future employers. Customer service played a huge role in my job by keeping smiles on our customers faces and making sure they have beautiful visiting and eating at the cafe.
Also my job,
My job description was,
- Online orders
- Using shopify
- Working at the front assisting in sales of clothes
- Customer care
- Unloading deliveries
- Stacking shelves and replenishing stock
- Answering customer queries
- Advising customers
- Making sure everything is clean and tidy
- Ordering stock
- Dealing with refunds
I Also have experience opening/closing the shop.
Getting the store nice tiding for the day, i would normally start by logging on, turning lights on, sweeping if needed, and organising clothes and the right sizings are out for the day.
- Serving Customers
- Communicate and help customers with problems
- Assist Manger
- Deal with cash/ money count at the end of the day
etc