Summary
Overview
Work History
Education
Skills
Timeline
Generic

Velvet Cardwell

Rose Bay,NSW

Summary

Hi my name is Velvet, i am a fun, loving, and caring girl, who works really hard at what ever job i am at. I have been in the customer service industry for over 6 years, which makes me understand customers and there needs to help in any problem solving or decisions they need to make. I see my self has a fashion girl who definitely has an eye for fashion/style. I can learn quickly and have lots of experiences working in fast and slow environments.

Overview

6
6
years of professional experience

Work History

Assitant Stylist

Simon Cardwell Photography

Assisted in fashion photoshoots, as stylist for my dads company, as an intern. When ever he has Photoshoots.

Assistant Manager (at a Cafe)

Le Paris Go Cafe
01.2021 - 03.2024

I started out as a waitress/ barista at the cafe but but then moved forward and started assisting the manager after 1 year of working at the cafe. Our work environment was very fast past and included managing the floor, sections on a day to day basis during theses times. My job also included Maintaining cleanliness, resolving customer issuers and building customer loyalty. I also took a part in hiring and training future employers. Customer service played a huge role in my job by keeping smiles on our customers faces and making sure they have beautiful visiting and eating at the cafe.

Also my job,

  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, with a positive work environment.

Retail Shop Assistant

Bobby G Babywear
01.2021 - 01.2022

My job description was,

- Online orders

- Using shopify

- Working at the front assisting in sales of clothes

- Customer care

- Unloading deliveries

- Stacking shelves and replenishing stock

- Answering customer queries

- Advising customers

- Making sure everything is clean and tidy

- Ordering stock

- Dealing with refunds


I Also have experience opening/closing the shop.

Getting the store nice tiding for the day, i would normally start by logging on, turning lights on, sweeping if needed, and organising clothes and the right sizings are out for the day.



Customer Service Cashier

Woolworths
09.2017 - 01.2022

- Serving Customers

- Communicate and help customers with problems

- Assist Manger

- Deal with cash/ money count at the end of the day


etc

Education

High School Diploma -

Fashion Design Certificate II
Tafe
01.2020

Skills

  • Operations Management
  • Employee Performance Evaluations
  • Employee Scheduling
  • Recruiting and Interviewing
  • Money Handling
  • Staff Management
  • Sales Strategies
  • Fashion eye
  • Retail Operations
  • Styling

Timeline

Assistant Manager (at a Cafe)

Le Paris Go Cafe
01.2021 - 03.2024

Retail Shop Assistant

Bobby G Babywear
01.2021 - 01.2022

Customer Service Cashier

Woolworths
09.2017 - 01.2022

Assitant Stylist

Simon Cardwell Photography

High School Diploma -

Fashion Design Certificate II
Velvet Cardwell