Venantia Tiffany
Melbourne,VIC
Summary
Proven sales associate with a track record of enhancing customer experiences and boosting revenue at luxury retailers like Mulberry. Skilled in visual merchandising and exceptional communication, adept at fostering brand loyalty and exceeding sales targets. Demonstrates strong teamwork and product knowledge, contributing significantly to store performance.
Overview
2
2
years of professional experience
Work History
Sales Associate
Mulberry
Melbourne, VIC
02.2024 - 03.2025
- Delivered personalized service for customers purchasing luxury handbags, accessories, and apparel.
- Developed strong product knowledge, maintaining a deep understanding of Mulberry’s collection and brand history to better serve customers.
- Assisted in store visual merchandising, ensuring displays showcased products effectively and adhered to the brand’s aesthetics.
- Managed customer inquiries, assisted with product repairs, and coordinated special orders.
- Contributed to increasing sales and driving brand loyalty through exceptional customer service and relationship building.
Sales Associate
Tommy Hilfiger - Emporium
Melbourne , VIC
10.2022 - 02.2024
- Provided exceptional customer service in a fast-paced, high-end retail environment.
- Assisted customers with product selections, delivering tailored recommendations and enhancing their shopping experience.
- Supported store operations, including stock organization, merchandising, and visual displays, ensuring compliance with brand guidelines.
- Consistently met and exceeded sales targets, contributing to team performance and store revenue growth.
- Handled cashier duties, processed transactions, and ensured accurate product returns/exchanges.
Education
Bachelor of Hotel And Resort Management - Hospitality
William Angliss Institute of TAFE
Melbourne, VIC08-2023
MBA - Business Administration
Victoria University
Melbourne, VICSkills
- Exceptional customer service and communication skills
- Sales and revenue generation
- Product knowledge in luxury retail
- Visual merchandising and store displays
- POS systems and cash handling
- Teamwork and collaboration
- Time management and multitasking
References
Availa Marantie - Mulberry Sales Manager
availa.marantie@au.mulberry.com
ph. +61 406 271 865
Timeline
Sales Associate
Mulberry
02.2024 - 03.2025
Sales Associate
Tommy Hilfiger - Emporium
10.2022 - 02.2024
Bachelor of Hotel And Resort Management - Hospitality
William Angliss Institute of TAFE
MBA - Business Administration
Victoria University
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