Venesa Graic

- Primary point of contact for scheduling warranty repairs and administrative tasks.

- Managed the team. Skilfully addressed and resolved complaints by diffusing tense situations to reach mutual agreements.

- Consistently extended a helping hand with a high level of awareness, understanding and empathy.

- Assisted in device repair solutions. Technology support.

- Selling products.

- Offered empathetic support to clients with mental disabilities.

- Practical support with household tasks, administering medication and personal care.

- Assisted in helping clients develop healthy habits including budgeting, meal planning and better lifestyle choices.

- Helping clients reach their goals of emotional and physical well-being and to be able to carry themselves in the world independently.

- Ability to support team members in fast paced environments while training and encouraging them to complete tasks successfully. Trained up new employees to be confidently ready for their role.

- Responsible for helping the business reach revenue and target sales by handling enquiries/bookings.

- Hosted children’s birthday parties and corporate functions. Established meaningful connections with attendees.

- Bar and kitchen service.

- Offered assistance and expert guidance to customers, both in person and over the phone, addressing their inquiries.

- Responsible for the maintenance of the store’s representation; cleaning and stock-take.