Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Venessa Klower

St Clair,NSW

Summary

Experienced Veterinary Nurse and Animal Control Officer with over 30 years in veterinary care and 8 years specializing in animal control and rehoming. My extensive background includes providing comprehensive medical treatment, managing complex animal behavior cases, and ensuring the safe and humane handling of animals in various situations.

Skilled in diagnosing and treating a broad spectrum of animal health issues, I excel in delivering high-quality care while collaborating with pet owners and veterinary teams. My role in animal control has honed my abilities in emergency response, regulatory compliance, and effective rehoming practices. I am adept at assessing animal behaviour, managing adoption processes, and building partnerships with shelters and rescue organizations to facilitate successful animal placements.

Combining a deep commitment to animal welfare with strong organizational and interpersonal skills, I am dedicated to improving the lives of animals and contributing to the well-being of the community through compassionate care and strategic problem-solving.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Animal Control Officer

Cumberland Council
08.2020 - Current
  • Manage the development and training of Rangers, Ensuring their proper inductions and training.
  • Develop and implement facility operating policies and procedures.
  • Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
  • Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
  • Developed strong working relationships with veterinarians, rescue organizations, foster homes and other stakeholders within the community for improved collaboration on shared goals.


Parking Enforcement Officer

Cumberland Council
03.2019 - 08.2020
  • Maintained accurate and detailed logs of all events during each shift
  • Educating public on local parking laws
  • Patrol routes locations for breaches of parking , issue infringements where necessary
  • Investigate and where necessary, gather evidence and prepare and present reports as required
  • Customer service
  • Understand, investigate and enforce legislation under the Road Rules 2014 & Local Government Act 1993
  • Assist Council's Environmental Protection Officers(Rangers) in animal matters when required

Animal Control Officer (contrator)

Cumberland Council
05.2018 - 03.2019
  • Capturing and impounded dangerous and stray animals
  • Investigated and gathered information regarding animal-related complaints
  • Responded to daily calls to enforce animal control regulations
  • Delivered accurate verbal and written reports to company personnel
  • Responded to calls in both routine and emergency situations
  • Implemented trap, neuter and release programs to manage local feral cat population
  • Customer support
  • Enforcement of legislation and local government law

Veterinary Nurse

Blacktown West Veterinary Clinic
12.2006 - 09.2017
  • Evaluated incoming patients to determine treatment needs and urgency of care
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment
  • Training of new students from TAFE
  • All veterinary nurse duties
  • Managed medical intervention and therapy for animals in collaboration with veterinarian
  • Administered intravenous, subcutaneous and oral medications to animals in treatment on regular, scheduled bases and documented any changes in condition

Animal Attendant

Animal Holding Facility
09.2012 - 05.2016
  • Cleaned 70 kennels, examination rooms and animal loading and unloading facilities
  • Animal control officer duties including patrols and impounding
  • Animal welfare of impounded pets and livestock
  • Support and guidance to volunteers including council polices and procedures
  • Customer service and administration
  • Educated community in responsible pet ownership animal care

Skills

  • Animal Handling and Restraint: Expertise in safely capturing, restraining, and handling animals, including those with behavioural issues or health problems
  • Behavioural Assessment: Ability to evaluate animal behaviour to determine appropriate interventions and ensure safety for both animal and people
  • Rehoming: Experience in managing the rehoming process, including assessing potential adopters,and facilitating smooth transitions for pets
  • Community Outreach: Skills in educating the public about responsible pet ownership, animal welfare, and control policies and legislation
  • Record Keeping; Ability to maintain accurate and detailed records
  • Team Leadership: ability to lead and motivate a team, setting clear goals and expectations while fostering a positive environment
  • Problem Solving; expertise in identifying issues, and developing effective solutions
  • Dart Gun license
  • First Aid Certificate
  • Manual C class drivers license
  • Microchip implanter license

Certification

Microchip implanter licence

First aid certificate

Dart gun licence

Timeline

Animal Control Officer

Cumberland Council
08.2020 - Current

Parking Enforcement Officer

Cumberland Council
03.2019 - 08.2020

Animal Control Officer (contrator)

Cumberland Council
05.2018 - 03.2019

Animal Attendant

Animal Holding Facility
09.2012 - 05.2016

Veterinary Nurse

Blacktown West Veterinary Clinic
12.2006 - 09.2017

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Venessa Klower