Veniana Tuicake
Ryde,NSW
Summary
Customer-focused individual with flexible availability, including weekends and evenings. Comfortable making deliveries, preparing pizzas and handling large amounts of cash. Fast learner talented at following set recipes and using sharp knives and hot plates. Responsible and safety-oriented with solid background creating outstanding pizzas. Hard worker with dynamic time management skills and in-depth menu knowledge. Offers expertise working in Italian restaurants and pizza parlors throughout Location.
Overview
11
11
years of professional experience
Work History
Pizza Maker
Southside Cuccina Pizzeria
Wodonga
10.2022 - 12.2023
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
Kitchen Hand
Southside Cuccina Pizzeria And Bar
Wodonga, VIC
10.2022 - 12.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Plated and presented food following chef requirements.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Transported food items from storage areas to kitchen for prepping.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Learned other teammates' work tasks to train as backup.
Plumber Trainee
Plumbing And Property Services
Nabua, Fiji
08.2014 - 11.2014
- Improved customer satisfaction by quickly and efficiently diagnosing plumbing issues.
- Streamlined workflow processes, enabling faster response times for urgent plumbing repairs.
- Enhanced overall job performance through consistent feedback from supervisors and peers.
- Reduced callbacks by ensuring high-quality workmanship in all performed tasks.
- Gained proficiency in using advanced plumbing tools and equipment under the guidance of experienced professionals.
- Acquired specialized knowledge about different types of piping materials, their applications, strengths, and weaknesses.
- Contributed to successful project completion within deadlines by prioritizing tasks effectively.
- Performed routine maintenance checks on plumbing systems to prevent future issues and ensure optimal functioning.
- Increased team efficiency by organizing tools and materials for easy access during projects.
Cashier
Toms World
Laucala Beach, Fiji
03.2013 - 12.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Baby Sitter
Personal
Northbridge, NSW
02.2021 - 09.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Education
Certificate I - Cookery
Service Pro
Samabula. FijiTrade Diploma - Civil Engineering
Fiji National University
Samabula, FijiCertificate - Understanding Dementia
University of Tasmania
Sydney, NSW2017
Certificate I - Plumbing And Sheetmetal Works
Fiji National University
Makoi, Fiji2014
Skills
- Teamwork and Collaboration
- Customer Service
- Safe Food Handling
- Food Safety
- Pizza Shaping
- Ingredient Preparation
- Order Taking and Processing
- Customer Order Management
- Kitchen Management
- Food presentation
- Food Processing
- Oven Operation
- Cash Handling
- Cleaning and sanitization
- Equipment Cleaning and Maintenance
- Team Leadership
- Efficient multitasking
Languages
Fijian
Native or Bilingual
English
Professional Working
Timeline
Pizza Maker
Southside Cuccina Pizzeria
10.2022 - 12.2023
Kitchen Hand
Southside Cuccina Pizzeria And Bar
10.2022 - 12.2023
Baby Sitter
Personal
02.2021 - 09.2022
Plumber Trainee
Plumbing And Property Services
08.2014 - 11.2014
Cashier
Toms World
03.2013 - 12.2013
Certificate I - Cookery
Service Pro
Trade Diploma - Civil Engineering
Fiji National University
Certificate - Understanding Dementia
University of Tasmania
Certificate I - Plumbing And Sheetmetal Works
Fiji National University