Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Venisha Thapa Gurung

Marsden Park,NSW

Summary

A qualified professional with over 12 years of experience in Procurement Operations Delivery, Transition Planning, and Process Management, which includes sourcing and analysis, customer service, contract management, supplier management, market intelligence, and P2P process in the SAP Ariba environment. Ability to implement strategies that improve services, and support requirements through diligent understanding of procurement processes, procedures, and the NSW government procurement policy framework. End-to-end sourcing experience for all direct and indirect categories, such as Professional Management Services, ICT services, Construction and Refurbishment, Track Rail Infrastructure, Corridor Rail Infrastructure, Rolling Stock, Integrated Technology, Facility Services, Business Services, and Contingent Labour for multiple transport agencies like TfNSW, Sydney Trains, NSW Trains, TAHE, and Sydney Metro. Significant hands-on experience working for government agencies like Transport for NSW and blue-chip companies such as IBM and Novo Nordisk, in a globally diversified team involving extensive interaction with team members across geographies. Strong operations functioning expertise, with an ability to develop detailed project plans, procedures, flowcharts, and measurement frameworks, as well as training new teams. Proven ability to achieve Service Delivery/Process Targets.

Overview

16
16
years of professional experience

Work History

Sourcing Specialist

Transport for NSW
Burwood, NSW
09.2017 - Current
  • Categorical understanding of sourcing indirect and direct categories, such as Professional and Management Services, ICT Services, Construction and Refurbishment, Track Rail Infrastructure, Corridor Rail Infrastructure, Rolling Stock, Integrated Technology, Facility Services, Business Services, and Contingent Labour, in adherence to the NSW Government Procurement Policy Framework, Procurement Technical Policy, Whole of Government Prequalification Scheme, Whole of Government Contract, Professional Services Agreement, and Safety Management System requirements.
  • Responsible sourcing and due diligence, execute sourcing activities (RFx) aligned to business requirements, including tenders and requests for proposal (RFx), evaluations, supplier negotiations, contract development, and execution. Collaborate with the business in developing, refining, and delivering sourcing events to help Transport achieve its strategic and operational objectives.
  • Lead and be accountable for the effective delivery of end-to-end sourcing projects, with inputs from cross-functional procurement teams, and in compliance with relevant policies, standards, procedures, and frameworks. Manage challenging situations, considering customer service requirements, educating, and ensuring the correct processes are followed, and in turn, help them achieve their project deadlines and deliver better outcomes. Identifying opportunities for continuous improvement.
  • Continued support and training to business units (ERP issues/queries) to build a customer-centric culture across the Procurement portfolio. Providing system and value-added support for complex issues, educating the business unit on procurement procedures and processes to be followed consistently, to deliver services in a compliant and efficient manner. Identifying customer issues, and applying critical thinking to troubleshoot and determine the correct course of action.
  • Identifying saving opportunities by analyzing data to support the development of sourcing and management strategies.
  • Manage project details by effectively communicating with the business to achieve its project deadlines, along with mitigating procurement and contract concerns.
  • Building rapport and maintaining strong relationships with internal and external key stakeholders, and working with them to identify opportunities and strategies to improve key business deliverables.
  • Collaborate with the Category team to understand category specifications, and ensure that risk, compliance, and other legal aspects in agreements are appropriate and maintained.

Senior Professional Sourcing and Procurement Operation

Novo Nordisk Service Centre India Private Ltd, Bangalore
Bangalore
05.2011 - 12.2015
  • Company Overview: Novo Nordisk is a global healthcare company headquartered in Denmark, with production facilities in five continents, affiliates or offices in 77 countries, and products marketed in more than 165 countries. Novo Nordisk manufactures and markets pharmaceutical products and services. Key products include diabetes care medications and devices. Novo Nordisk is also involved with Obesity and weight management, Haemophilia management, growth hormone therapy and hormone replacement therapy.
  • Manage the entire eProcurement process and reporting activities for US, Canada and European regions
  • Onsite visits to understand expectations and comprehend requirements
  • Act as a mediator between the center & global teams to ensure procurement strategies are being satisfied
  • Educate various departments on the procurement requirements and guidelines
  • Work with business heads on Opportunity analysis to identify projects that will deliver significant cost savings and value improvement
  • Lean six sigma principles to drive continuous improvements
  • Identify and manage risks to the business through P2P compliance
  • Ensure all purchasing and procurement activities are performed with probity and in compliance with relevant procurement policy and procedure
  • Adhere to business control requirements and performing operational tasks that are central to the Procurement function e.g. documentation, compliance, use of company’s tools for contracts and cost savings reporting, etc.
  • Experience in SAP and Ariba systems
  • Develop and execute sourcing activities (RFx) aligned to the sourcing pipeline for all indirect categories.
  • Identify and deliver ongoing cost reduction opportunities with suppliers and internal business unit clients to meet the business targets
  • Supplier relationship and performance management-Build relationships with key suppliers to yield productivity, drive innovation and promote collaboration
  • Supplier negotiation on pricing, lead times, contract terms and conditions, service level agreements (SLAs) and key performance indicators (KPIs)
  • Review SOW requests from the business, confirming all the relevant details are completed by business owner
  • Ensure policies and procedures are followed with respect to administration of contracts and ensuring that all signed contracts are communicated and uploaded to internal systems appropriately
  • Track, measure and report on performance of contracts against agreed Key Performance Indicators of the contract. When required, determine necessity for amendments or extensions of contracts, and compliance to contractual obligations
  • Leverage internal and external data to shape the categorization of key operational costs across the business
  • Build and maintain strong relationships with internal and external key stakeholders and work with them to identify opportunities and strategies to improve key business deliverables
  • Perform Spend Data and Financial risk analysis
  • Perform supplier market analysis, category analysis, and supply risk analysis
  • Provide analytical support to assist in the formulation of category strategies
  • Construct and supply financial data for budgets and project feasibility analysis
  • Present reports and recommendations to Senior Management
  • Drive Implementation and Compliance
  • Implement Responsible sourcing and due diligence
  • Research internal and external factors and analyse data including spend to support the development of sourcing and management strategies, identify savings opportunities

Senior Procurement Specialist

IBM India Pvt Ltd
02.2009 - 03.2011
  • Company Overview: International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology company headquartered in Armonk, New York, United States, with operations in over 170 countries. IBM manufactures and markets computer hardware, middle ware and software, and offers hosting and consulting services in areas ranging from mainframe computers to nanotechnology. IBM India Private Limited is the Indian subsidiary of IBM.
  • Manage sourcing activities (SAP- Material Management System) to enable the business to achieve agreed business requirements
  • Identify and deliver ongoing cost reduction opportunities with suppliers and internal business unit clients to meet the business targets
  • Supplier relationship and performance management-Build relationships with key suppliers to yield productivity, drive innovation and promote collaboration
  • Supplier negotiation on pricing, lead times, contract terms and conditions, service level agreements (SLAs) and key performance indicators (KPIs)
  • Ensure accuracy and support to the client as well as the internal procurement team on all aspects of purchasing
  • Ensure all sourcing activities are performed with probity and in compliance with relevant procurement policy and procedure
  • Ensure that risk mitigation, communication, information sharing, escalated issues management and resolution are understood and shared with both the client and internal teams
  • Optimize productivity and resource utilization of the account through cross functional skill management and reduction of non-value added activities
  • Utilize Business Warehouse, a reporting tool to analyse, interpret and manage data and provide process improvement inputs
  • Support for procurement applications, process and accounts payable help requests with an objective to meet or exceed Service Level Agreements
  • Interface with clients/requestors and suppliers for payment issues in consultation with the Sourcing Team
  • Setup of new supplier, manage existing supplier database and agreements along with expediting orders and follow-up on deliveries

Education

Master of Business Administration - Marketing: Services Marketing, B2B Marketing, Sales And Distribution Management, Strategic Marketing Management, Brand Management, Integrated Marketing Communications, Customer Relationship Management. Finance: Multinational Financial Management, Finance Markets & Services, Working Capital Management, Security Analysis & Portfolio Management

IIPM Business School
New Delhi, India
01.2008

Bachelor of Commerce - Honours

St. Joseph’s College
Darjeeling India
01.2005

Skills

  • Sourcing and analytics
  • Project management
  • Supply chain management
  • Vendor management
  • SAP and ARIBA
  • Contractor Central Beeline
  • Lean Six Sigma
  • Microsoft Office

Accomplishments

  • 2019 - Transport for NSW-TSS Recognition email from Sydney Trains (client) for helping them achieve project deadlines and delivering better solutions.
  • 2015 - Novo Nordisk Service Centre India Private Ltd, Bangalore Certificate of Recognition from Novo Nordisk US.
  • 2014 - Novo Nordisk Service Centre India Private Ltd, Bangalore Completed cLEAN academy one star training.
  • 2014 - Novo Nordisk Service Centre India Private Ltd, Bangalore Single point of contact in driving the “Development Plans” project to initiate “Competency Mapping initiative” for 200+ resources across the organization.
  • 2013 - Novo Nordisk Service Centre India Private Ltd, Bangalore Transitioned and stabilized the Procurement process from Germany to India.
  • 2011 - Novo Nordisk Service Centre India Private Ltd, Bangalore Transitioned and stabilized the Procurement process from US to India.
  • 2009 - IBM India Pvt Ltd Completed the educational event entitled “Shades of Blue” under Institute of Supply Management.

Timeline

Sourcing Specialist

Transport for NSW
09.2017 - Current

Senior Professional Sourcing and Procurement Operation

Novo Nordisk Service Centre India Private Ltd, Bangalore
05.2011 - 12.2015

Senior Procurement Specialist

IBM India Pvt Ltd
02.2009 - 03.2011

Master of Business Administration - Marketing: Services Marketing, B2B Marketing, Sales And Distribution Management, Strategic Marketing Management, Brand Management, Integrated Marketing Communications, Customer Relationship Management. Finance: Multinational Financial Management, Finance Markets & Services, Working Capital Management, Security Analysis & Portfolio Management

IIPM Business School

Bachelor of Commerce - Honours

St. Joseph’s College
Venisha Thapa Gurung