A qualified professional with over 12 years of experience in Procurement Operations Delivery, Transition Planning, and Process Management, which includes sourcing and analysis, customer service, contract management, supplier management, market intelligence, and P2P process in the SAP Ariba environment. Ability to implement strategies that improve services, and support requirements through diligent understanding of procurement processes, procedures, and the NSW government procurement policy framework. End-to-end sourcing experience for all direct and indirect categories, such as Professional Management Services, ICT services, Construction and Refurbishment, Track Rail Infrastructure, Corridor Rail Infrastructure, Rolling Stock, Integrated Technology, Facility Services, Business Services, and Contingent Labour for multiple transport agencies like TfNSW, Sydney Trains, NSW Trains, TAHE, and Sydney Metro. Significant hands-on experience working for government agencies like Transport for NSW and blue-chip companies such as IBM and Novo Nordisk, in a globally diversified team involving extensive interaction with team members across geographies. Strong operations functioning expertise, with an ability to develop detailed project plans, procedures, flowcharts, and measurement frameworks, as well as training new teams. Proven ability to achieve Service Delivery/Process Targets.