Summary
Overview
Work History
Education
Skills
Timeline
Achievements and experience
Professional references
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Venkat Arun

Brisbane

Summary

Highly efficient team member well established in fast-paced and challenging environments and experienced in customer service. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Interested in seeking a secure part-time job in an Engineering practice while completing my tertiary studies in Civil Engineering.

Overview

6
6
years of professional experience

Work History

Ascension Engineering Services (part Time)

.
07.2024 - Current

Ascension Engineering Services is a small consultancy practice which provides project management services to DTMR and Principal Contractors. My role is limited to the following tasks;


• Compile comprehensive project progress reports, consolidating safety, environmental, quality and traffic data, program performance, cashflow, commercial status, variation and delay registers, and progress photos to deliver clear client-facing summaries.

• Maintain and update key project registers, including RFIs, ITPs, Lots and NCRs, ensuring accurate tracking and timely status reporting.

• Support project planning and scheduling, comparing short-term programs against the master program and preparing progress summaries and dashboards in Excel.

• Assist with project documentation control via Aconex, regularly updating and organising the document register to align with project phases

• Assist with building and designing Company Website for Ascension Engineering Services

Grocery Team Member

Coles Supermarket
11.2024 - Current
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
  • Retrieved items for customers and verified prices.

Customer Service Representative

Coles Express
06.2024 - 11.2024
  • Provided exceptional customer service in a fast-paced retail environment, assisting customers with inquiries, purchases, and fuel transactions to ensure a positive shopping experience.
  • Handled point-of-sale (POS) transactions accurately, including cash handling, EFTPOS, and refunds, while maintaining compliance with Coles Express policies.
  • Managed inventory and restocked shelves, ensuring high product availability and organized displays to enhance the customer shopping experience.

Team Leader

Pizza Hut
01.2023 - 06.2024
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
  • Monitor daily / weekly target of products sold and make improvements to increase sales and revenue
  • Developed strong customer experience service skills
  • Delivered pizza at times when needed
  • Prepared and baked pizzas following standardized recipes, ensuring quality and customer satisfaction when at busy times


Customer Service Team Member

Oporto Westfield Carindale
01.2020 - 02.2021
  • Providing customer service
  • Handled transactions as a cashier

Education

Bachelor of Science - Civil Engineering

Queensland University of Technology
Brisbane, QLD
11.2026

Skills

  • Senior school business
  • Developing communication
  • Excellent customer service skills
  • Food handling
  • Cash handling
  • Positive Attitude
  • Clear Communication
  • Attention to Detail

Timeline

Grocery Team Member

Coles Supermarket
11.2024 - Current

Ascension Engineering Services (part Time)

.
07.2024 - Current

Customer Service Representative

Coles Express
06.2024 - 11.2024

Team Leader

Pizza Hut
01.2023 - 06.2024

Customer Service Team Member

Oporto Westfield Carindale
01.2020 - 02.2021

Bachelor of Science - Civil Engineering

Queensland University of Technology

Achievements and experience

  • Exposure to an Engineering project management practice
  • Coles Express Wynumm, Customer service representative 06/2024 - 11/2024
  • Pizza Hut Capalaba, Team Leader, Staff Management, Order Management, pizza making, Delivery and Customer service. 01/2023 - 06/2024
  • Oporto Westfield Carindale, Customer Service Team Member. 01/2020 - 02/2021
  • Played for cricket clubs and school (Wynumm Manly District Club and Holland Park cricket club), Age 6 - 15. (one of my main interests)

Professional references

- Upon request

Venkat Arun