Dedicated mechanical engineer with more than 1.5+ years of experience in project management, design, development and quality assurance. Expert in SOLIDWORKS & CAD operation, and skilled producer of documentation and drawings associated with mechanical engineering. Recognized for a keen ability to improve design components, increase product and manufacturing efficiency and decrease the constant need for re-engineering. Expert in CNC machine operations.
Overview
5
5
years of professional experience
Work History
Store Manager
United Fuel Station
01.2023 - 07.2023
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Optimized store displays and appearance via strategic merchandising.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Managed store organization, maintenance, and purchasing functions.
Completed routine store inventories.
Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Reviewed technical drawings developed by CAD technicians and drafters.
Describing the design requirements and material specifications with the production team and with the customer.
Generating the work-order cost estimation in Sigma Nest system including production, design, material bill.
Making arrangements of the right material is delivered into the production line on required time.
Working closely with the different material suppliers and following up with the material shortage and Inventory control.
Nesting the parts on the material sheets by using Sigma Nest software and making sure maximum usage of material by using cost effecting methods.
Actively participating in the monthly and quarterly maintenance of the machinery maintenance and following the safety checks to ensure the production goes smoothly.
Creating a flowchart which includes the right way part are to be sent off each production by integrating different process such and Laser Cutting, CNC Turret Punching, CNC Bending, & Fabrication.
Working on every machine to learn more about metal cutting & process.
By using the latest method of lean manufacturing techniques such as Kaizen which improves continuous improvement in work process and maintaining safety.
Constantly updating the present and on coming work orders progress with the manager.
Customer Service Representative
BP Fuel Station
03.2020 - 12.2022
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Updated account information to maintain customer records.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Responded to customer requests for products, services, and company information.
Customer Service Representative
Coles Express
04.2018 - 05.2019
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Updated account information to maintain customer records.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Responded to customer requests for products, services, and company information.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Provided primary customer support to internal and external customers.
Tracked customer service cases and updated service software with customer information.
Education
Master of Science - Mechanical Engineering
University of Technology Sydney
Sydney, NSW
07.2020
Bachelor of Science - Mechanical Engineering
RMK Engineering College
Chennai, India
07.2017
Skills
AutoCAD
Solidworks
CAD/CAM Software
Design Reviews
Forklift Licence
First Aid Certificate
White Card
Member of Engineers Australia
Mechanical Engineering
Costing
Metal Fabrication
CNC program Nesting
Certifications and Licenses
SolidWorks certificate - (2018)
Auto CAD certificate - (2028)
Member of Engineers Australia - (Current)
Fork Lift Licence - (2022)
White Card - (2019)
First Aid - (Current)
Relevant Skills
Software technical proficiencies include AutoCAD, SolidWorks, Sigma Nest, MS Projects and MS Office Suite.
Research and design proficiencies include Finite Element Analysis, Project/Quantification Planning, ISO and safety compliance, statistical/process analysis, on-and off-line test development, manufacturing specifications and design and validation.
Active listening and critical thinking skills for determining clients' needs and implementing plans to make them a reality.
Excels in teamwork environments where engineers come together to gather information, problem-solve and implement a strategy.
Affinity for identifying the underlying principles affecting situations, which leads to less time brainstorming and more time actively building workable solutions.
Languages
English
Full Professional
Telugu
Native or Bilingual
Hindi
Professional Working
Tamil
Full Professional
Hobbies and Interests
My free time is occupied largely with reading classic literature and biographies. I also enjoy gardening and permaculture, golf and board games.