Summary
Overview
Work History
Education
Skills
Accomplishments
Visa
Timeline
Generic

Venkata Narendra POTHULA

Facilities Manager
Melbourne

Summary

A dynamic professional with 11 years of diverse and extensive experience in soft services, general administration, and hospitality. Demonstrated expertise in facility management, consistently optimizing operational efficiency and maintaining high standards of facility maintenance. Proven track record of success in cross-functional roles, leveraging a comprehensive skill set to drive organizational growth and deliver exceptional results.

Overview

16
16
years of professional experience
4
4
years of post-secondary education

Work History

Facilities Manager

Sodexo Australia Pty Ltd
04.2024 - 12.2024
  • Ensuring works are completed in accordance with Service Level Agreements and OH&S guidelines
  • Management of reporting to client and Sodexo this including preparation and completion of monthly financial, OH&S, client service and key issues reports
  • Actively managing a P&L financial model with the objective of meeting the set financial budget
  • Ensure all building facilities adhere to proper safety standards and cleaning procedures
  • Maintain equipment and building provisions to meet health and safety requirements
  • Supervise facilities staff and communicate with external contractors and vendors
  • Prepare and implement project budgets and timeframes
  • Ensures security and emergency preparedness procedures are implemented properly
  • Handles general accounting tasks, such as accounts payable, payroll, petty cash, and budgeting
  • Oversees and supervises the quality of work for other employees to ensure that all tasks are performed correctly, efficiently, and effectively
  • Conducts and documents regular facilities inspections
  • Checks completed work by vendors and contractors
  • Recommends maintenance, mechanical, electrical, and facility design modifications
  • Communicates workplace safety precautions to employees

Facility Manager

Jones Lang Lasalle Property consultants India Pvt.Ltd
Hyderabad, India
01.2024 - 04.2024
  • Planned and coordinated the maintenance of facility equipment and systems
  • Prepared and submitted reports on facility operations, including budget updates
  • Reviewed work orders for accuracy, completeness, and compliance with safety regulations
  • Conducted regular inspections of facilities to ensure safe working conditions
  • Developed and implemented preventive maintenance programs for facility infrastructure components
  • Managed contracts related to building services such as janitorial or security services
  • Coordinated the implementation of energy management initiatives throughout the facility
  • Organized meetings with vendors to discuss service agreements
  • Monitored inventory levels of supplies used in the facility's operations
  • Resolved customer complaints pertaining to facility-related matters quickly and effectively
  • Recruited, trained, managed and evaluated performance of staff members involved in daily operations
  • Inspected buildings regularly to identify potential risks or hazards that may affect employee safety
  • Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics

Senior Lead Soft Services

Cushman & Wakefield
Hyderabad, India
03.2023 - 11.2023
  • Trained and supervised a team of 150+ housekeepers, Supervisors and Soft services executives in proper cleaning techniques and safety regulations
  • Coordinated with vendors regarding maintenance contracts and service agreements
  • Created schedules for staff to ensure adequate coverage at all times
  • Ordered supplies, equipment, and chemicals necessary for daily operations
  • Conducted monthly performance reviews with staff members to assess progress towards goals
  • Monitored budget spending for the housekeeping department
  • Maintained accurate records of inventory levels, cleaning supplies, and equipment repairs
  • Developed strategies to increase efficiency while reducing costs within the department
  • Investigated customer complaints regarding service issues
  • Conducted daily walkthroughs and inspections of the overall facility

Workplace Manager

Jones Lang Lasalle Property Consultants India Pvt Ltd
Hyderabad, India
09.2019 - 08.2022
  • Assisted in organizing, planning and implementing office procedures
  • Provided administrative support and necessary data to the Area Led Workplace services and other senior staff
  • Managed day-to-day operations of the office, including scheduling, filing, data entry and training
  • Coordinated with vendors for purchasing supplies and equipment as needed
  • Monitored workflow by tracking progress on projects and tasks assigned to employees or teams
  • Conducted research on best practices for workplace safety regulations compliance
  • Worked closely with the Human Resources department to ensure proper onboarding processes for new employees
  • Performed daily audits of office supplies inventory levels and placed orders when necessary
  • Initiated proactive measures to reduce costs associated with operating expenses such as utilities bills or telephone charges
  • Collected, analyzed and prepared reports of statistical data to assess facility management objectives
  • Prepared and reviewed operational reports and schedules

Soft Services Manager

Cushman & Wakefield
Hyderabad, India
04.2019 - 09.2019
  • Monitored facility operations and implemented corrective action when necessary
  • Ensured compliance with all applicable laws, regulations, and policies related to building operations
  • Conducted regular inspections of the facility to identify potential safety hazards or needed repairs
  • Developed preventive maintenance plans for the facility and equipment
  • Maintained inventory records of tools, supplies, materials, and equipment used in the facility
  • Managed budgets by tracking spending on repairs and other services
  • Supervised staff members responsible for cleaning, landscaping, and general facility upkeep
  • Initiated purchase orders for parts, supplies, equipment, furniture., as needed by the organization
  • Resolved customer complaints regarding building services or facilities issues in a timely manner

Assistant Administration Manager

Alpha Management Consultants
Hyderabad, India
04.2016 - 03.2019
  • Provided administrative support to the management team and other staff members
  • Coordinated travel arrangements for managers and staff members
  • Organized meetings, conferences, workshops, and special events as required
  • Prepared purchase orders and invoices for payment processing
  • Assisted with budget tracking and monitoring of expenditures
  • Compiled information into various formats such as spreadsheets or databases
  • Negotiated and reviewed contracts, rates and terms with current facilities and suppliers
  • Managed a busy calendar for the executive team, planning and preparing meetings and communications

Facility Executive

Jones Lang Lasalle Property Consultants India Pvt. Ltd
Hyderabad, India
05.2015 - 03.2016
  • Handled customer tickets and resolved the complaints on timely manner
  • Taken care of event requests and inventory management
  • Collaborated with vendors to procure necessary supplies and services for facility operations
  • Conducted research on industry trends, competitive landscapes, and customer needs
  • Organized and facilitated regular meetings with senior management teams
  • Collaborated with other departments in the organization to develop strategic plans

Store Manager

Subway Australia
08.2012 - 01.2015
  • Conducted daily store operations, including opening and closing procedures and cash handling
  • Monitored inventory levels and placed orders to restock shelves
  • Developed strategies to maximize sales and profitability
  • Established customer service standards and monitored staff compliance
  • Organized promotional events to increase product awareness
  • Resolved customer complaints in a timely manner
  • Recruited, trained and supervised new employees
  • Ensured compliance with safety regulations and company policies
  • Implemented efficient systems for tracking stock movement
  • Created weekly work schedules for store personnel
  • Managed daily banking activities such as deposits
  • Updated POS system with new products and promotional offers

Administrative Assistant

Goldstone Technologies
Hyderabad, India
11.2010 - 12.2011
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel
  • Managed incoming calls while providing information or transferring callers to appropriate personnel
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies

Front Office Executive

Sodexo India
Hyderabad, India
02.2009 - 11.2010
  • Greeted customers, answered inquiries and directed them to the appropriate department
  • Provided customer service support to clients over the phone and in person
  • Organized incoming mail and distributed it accordingly
  • Ordered office supplies as needed to ensure adequate stock levels were always maintained

Education

Certificate IV & Diploma of Accounting - Accounting and Business Management

Australian Learning, Training & Education Centre
Melbourne, VIC
11.2012 - 04.2014

Bachelor of Science - Hospitality and Tourism Management

SUN Institute of Hotel Management
Vishakhapatnam, India
06.2006 - 05.2009

Skills

Service contracts management

Planning and scheduling

Facility management principles

Budget planning and development

Operational efficiency and safety

Multitasking Abilities

Health and safety

Asset management

Accomplishments

  • Was awarded as a rock star in recognition of valuable contribution by C&W at Salesforce client place.
  • Recognized by JLL for my extraordinary achievements & going beyond as a Work Dynamic star for Q3,Q4 2020, Q1,Q2 2021 at JLL India.

Visa

Full work rights (subclass 309)

Timeline

Facilities Manager

Sodexo Australia Pty Ltd
04.2024 - 12.2024

Facility Manager

Jones Lang Lasalle Property consultants India Pvt.Ltd
01.2024 - 04.2024

Senior Lead Soft Services

Cushman & Wakefield
03.2023 - 11.2023

Workplace Manager

Jones Lang Lasalle Property Consultants India Pvt Ltd
09.2019 - 08.2022

Soft Services Manager

Cushman & Wakefield
04.2019 - 09.2019

Assistant Administration Manager

Alpha Management Consultants
04.2016 - 03.2019

Facility Executive

Jones Lang Lasalle Property Consultants India Pvt. Ltd
05.2015 - 03.2016

Certificate IV & Diploma of Accounting - Accounting and Business Management

Australian Learning, Training & Education Centre
11.2012 - 04.2014

Store Manager

Subway Australia
08.2012 - 01.2015

Administrative Assistant

Goldstone Technologies
11.2010 - 12.2011

Front Office Executive

Sodexo India
02.2009 - 11.2010

Bachelor of Science - Hospitality and Tourism Management

SUN Institute of Hotel Management
06.2006 - 05.2009
Venkata Narendra POTHULAFacilities Manager