Enthusiastic and Dynamic final year UTS - MBA student with a strong background in procurement, planning and management. Good at team management, customer service and multi-tasking. Possess excellent communication skills and a contagious, welcoming, positive, and professional attitude with a confident demeanour, and a go-getter temperament.
• Managed and facilitated more than 300 guided climbs up the Sydney Harbour Bridge, prioritising safety, strict adherence to safety standards, and providing an engaging and pleasurable experience for climbers.
• Led and facilitated more than 300 guided ascents of the Sydney Harbour Bridge, ensuring climbers' uttermost safety, adherence to safety protocols, and an engaging and enjoyable experience.
• Provided medical supervision and captivated climbers with captivating stories.
• Adhere to established protocols and respond expeditiously and efficiently to any incidents or emergencies that may arise in order to safeguard climbers.
• Execute administrative responsibilities with precision and promptness, including incident reporting, timekeeping, and safety checklists.
• Contributed $1.95 million in generated revenue via ascend leading, which was a strategic contributor to the company's revenue growth.
Formal customer appreciation for unparalleled experience, friendly demeanour, and response to medical emergencies.