Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
Work History
HOSPITAL SAFETY OFFICER
Millennium Security & Alarm Services
Berrimah, Darwin, Northern Territory, Australia
11.2023 - Current
Participated in incident investigations by interviewing witnesses, taking photographs of the scene, collecting evidence, preparing written reports and making recommendations to prevent future occurrences.
Coordinated emergency response teams during drills or actual events such as fires, chemical spills.
Documented all safety-related issues within the organization's database system.
Collaborated with various departments to develop strategies for improving workplace safety culture.
Conducted safety briefings to inform crews of safety hazards.
Conducted site inspections and audits, recording findings and recommending corrective actions on final reports.
Coordinated training drills to increase employee safety awareness.
Followed up with licensees to verify adherence to requirements.
IT Technical Support Intern
Zircon Tech
Montevideo, Uruguay
07.2024 - 10.2024
Provided assistance in setting up new computers, printers, and other IT-related equipment.
Installed applications on users' computers according to company standards.
Performed daily system checks to ensure optimal performance of all computer systems.
Helped maintain documentation related to IT procedures and processes.
Implemented strategies for streamlining IT operations; identified areas where efficiency could be improved.
Collaborated with other departments within the organization to resolve complex technical issues.
Cab Driver
Darwin Radio Taxi
Darwin, Northern Territory
03.2023 - 11.2023
Responded to specific locations at designated times to handle customer reservations.
Appeared at designated appointments according to schedule.
Achieved consistently high customer scores due to exceptional service.
Communicated effectively with dispatchers and other drivers to improve service efficiency.
Maintained clean and tidy vehicle interior for passenger comfort.
Safely transported passengers to desired destinations, adhering to traffic laws and regulations.
Assisted passengers with loading, unloading and stowing of luggage.
Greeted passengers warmly and professionally and engaged in conversation.
Manager
Sri Balaji Butcher services
Anumanchipalli, Jaggayyapet, Andhra Pradesh
02.2020 - 03.2022
Developed and implemented strategies to increase customer satisfaction and loyalty.
Initiated new projects that resulted in increased productivity across all departments.
Provided leadership during times of organizational change or crisis situations.
Monitored staff performance and addressed issues.
Negotiated contracts and agreements with vendors and suppliers to reduce costs.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Proposed or approved modifications to project plans.
System Administrator
Vignan High School
Jaggayyapet, Andhra Pradesh
06.2018 - 07.2019
Created user accounts and managed access rights for users.
Performed regular backups of critical data and documents.
Provided guidance on best practices related to system administration procedures.
Collaborated with other teams to develop solutions for various projects.
Generated reports on server usage statistics and capacity planning metrics.
Monitored application and print servers, rapidly responding to faults and malfunctions.
Demonstrated strong confidence in tackling complex tasks and problem-solving in high-pressure environments.
Adaptable to changing priorities and new challenges, with a proven ability to quickly learn and apply new skills in dynamic work settings.
Excel in collaborating across diverse teams and handling responsibilities independently, driving successful outcomes in both technical and non-technical roles.
References
References available upon request.
Timeline
IT Technical Support Intern
Zircon Tech
07.2024 - 10.2024
HOSPITAL SAFETY OFFICER
Millennium Security & Alarm Services
11.2023 - Current
Cab Driver
Darwin Radio Taxi
03.2023 - 11.2023
Manager
Sri Balaji Butcher services
02.2020 - 03.2022
System Administrator
Vignan High School
06.2018 - 07.2019
Master of Science - Master of Data Science
Charles Darwin University
Bachelor of Science - Computer Science
Vignan High School
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