Venkata Lakshmi Prasanna Devisetti

Professional Baker and Cake Decorator

Sumeru Creations

12.2007 - Current

Produced consistently high-quality baked goods for customers.
Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining clean, organized workspace.
Managed customer service operations, including taking orders and resolving complaints for over more than 16 years.
Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
Developed recipes for new products and improved existing recipes.
Decorated cakes, cupcakes and other pastries according to customer requests.
Designed specialty cakes for weddings, birthdays, and graduations.
Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
Prepared special creams and frostings for cakes and other dessert specialties.
Led workshops on cake decorating techniques for aspiring decorators, sharing knowledge and expertise with others in field.
Researched and tested new cake recipes to expand product line of bakery and provide more selections to customers.
Participated in local industry events, showcasing bakery''s creations and building brand awareness within community.
Prepared frostings and other toppings for cakes and pastries.
Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.