Venkata Naveena Thatha
Alice Springs,NT
Summary
Motivated and adaptable administration professional with over 4 years of experience in business operations and administrative support, complemented by hands-on experience managing customer service, order coordination, and daily operations in a busy bakery environment. Skilled in communication, document management, scheduling, customer relations, and maintaining accurate records. A proactive team player who thrives in fast-paced environments, demonstrates excellent organizational skills, and is committed to delivering efficient, professional, and high-quality administrative support.
Overview
9
9
years of professional experience
Work History
Bakery Chef and Administrator
Cakes for You
Alice Springs, NT
02.2026 - Current
- Prepared a variety of cakes and pastries for customer orders.
- Managed baking schedules to ensure timely product availability.
- Assisted in decorating cakes and pastries for special events.
- Monitored inventory levels and ordered supplies when necessary.
- Worked closely with suppliers to source quality ingredients at competitive prices.
- Coordinated with other chefs on menu planning and preparation of food items.
- Assisted customers with inquiries and resolved issues promptly.
- Processed customer orders and handled returns promptly.
- Maintained accurate records of customer interactions and transactions.
Business operation associate
Accenture solution Pvt Ltd
, India
10.2017 - 08.2021
- Coordinated communication between stakeholders to enhance project alignment and clarity.
- Coordinated project timelines and deliverables across multiple teams and departments.
- Supported the implementation of new tools and systems for operational workflows.
- Collaborated with cross-functional teams to implement process improvements, and ensure project alignment.
- Analyzed customer feedback data to pinpoint improvement opportunities in product and service offerings.
- Transitioned into various roles as a Quality Reviewer and Mentor to share knowledge with team and others.
- Designed navigation structure, including lanes, connectivity, shields, directionality, turn restrictions, and pull-through lanes in the road network.
- Developed and designed backend web maps for enhanced user navigation.
Education
B. Tech - ECE
RISE Groups of Institutions (JNTU-K)
01-2016
12th -
Narayana Junior College
01-2012
10th -
St. John’s Public School
01-2010
Skills
- Nova
- GIS mapping
- Appian
- SQL
- SQL Server
- Database management
- File management
- Business development
- Interpersonal skills
- Project coordination
- Baking techniques
- Customer service
- Quality control
- Process improvement
Awards
- Moved into different positions in my designation, for my skills and interest as a Quality Reviewer and as a Mentor to propagate the knowledge to people in my team as well as in other.
- Awarded as best performer for quality and production.
- Awarded as star of business encore award for the month of May to June.
Disclaimer
I hereby declare that all the above-mentioned information is true and correct to the best of my knowledge.
Timeline
Bakery Chef and Administrator
Cakes for You
02.2026 - Current
Business operation associate
Accenture solution Pvt Ltd
10.2017 - 08.2021
B. Tech - ECE
RISE Groups of Institutions (JNTU-K)
12th -
Narayana Junior College
10th -
St. John’s Public School