Venkata Kurmapu
Saint Albans,VIC
Summary
Experienced Inventory Associate knowledgeable about supplier relations, purchasing and resource coordination. Collaborates well with departments to assess and meet diverse needs. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Security Officer
AMG
2024.02 - Current
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Pick Packer
Allied Pinnacle Tullamarine
2023.10 - Current
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Completed daily orders with expert picking and packing of shipments.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Collaborated with team members to achieve daily goals and meet company objectives.
Picker Packer
Protech
2023.10 - 2024.03
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
Inventory Associate
HILTON FOODS
2021.02 - 2023.06
- Completed physical inventory counts each month
- Managed inventory storage in clean and organized fashion
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Maintained inventory count, tracked usage, and documented variances
- Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment
- Performed data entry and completed proper paperwork.
Housekeeping Attendant
Crown Promenade Melbourne
2022.04 - 2023.05
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable
- Restocked room supplies such as facial tissues for personal touch with every job
- Responded to requests from patrons for linens and toiletries
- Oversaw calendar to manage organized cleaning schedule and complete tasks on time.
Customer Service Representative
Desi Tandoor Indian Restaurant
2021.01 - 2023.02
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Answered constant flow of customer calls with minimal wait times
- Answered customer telephone calls promptly to avoid on-hold wait times
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Offered advice and assistance to customers, paying attention to special needs or wants
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Certificate II - Security Operations
AVETA
Melbourne, VICGraduate Certificate - FIRST AID
AVETA
Melbourne, VICBusiness Administration in Hospitality And Tourism
Victorian Institute of Technology
Melbourne, VIC2024
Certificate IV - Commercial Cookery
Acumen Education
Melbourne, VIC10.2023
Masters - Professional Accounting
Deakin University
Melbourne, VIC03.2023
Professional Qualification - ACCOUNTING, CORPORATE FINANCE, TAXATION, LAW, IT
Institute of Chartered Accounts of India
INDIA2018
Skills
- Office Equipment
- Overhead Cranes
- Stocking Understanding
- Records Accuracy
- Performance Goals
- Customer Experience
- Ordering Expertise
- Shipping and Packaging
- Delivery Logging
- Cash Register Operation
- Incident Reporting
- Security Guard License
- Report Writing
- Physical Fitness
- Emergency Response
- Complex Problem-Solving
- Threat Assessment
- First Aid Certified
- Metal detector operation
- Workplace Safety
- Patrolling
- Verbal and written communication
- Reporting skills
- ID Verification
- Self-Defense
- Keen observer
- Physical Stamina
- Security operations experience
Timeline
Security Officer
AMG
2024.02 - Current
Pick Packer
Allied Pinnacle Tullamarine
2023.10 - Current
Picker Packer
Protech
2023.10 - 2024.03
Housekeeping Attendant
Crown Promenade Melbourne
2022.04 - 2023.05
Inventory Associate
HILTON FOODS
2021.02 - 2023.06
Customer Service Representative
Desi Tandoor Indian Restaurant
2021.01 - 2023.02
Certificate II - Security Operations
AVETA
Graduate Certificate - FIRST AID
AVETA
Business Administration in Hospitality And Tourism
Victorian Institute of Technology
Certificate IV - Commercial Cookery
Acumen Education
Masters - Professional Accounting
Deakin University
Professional Qualification - ACCOUNTING, CORPORATE FINANCE, TAXATION, LAW, IT
Institute of Chartered Accounts of India
- Certified in commercial cookery (cert 4)
- CPDW - Certified Professional in Distribution and Warehousing
Certification
- Certified in commercial cookery (cert 4)
- CPDW - Certified Professional in Distribution and Warehousing
Languages
English
Telugu
Hindi
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