Venkata Sai Krishna Naramsetty
Bonshaw
Summary
Highly motivated and customer-focused Customer Service Representative with a passion for delivering exceptional service in a fast-paced retail environment. Adept at building strong customer relationships, handling transactions efficiently, and promoting in-store offerings with confidence. Possesses excellent interpersonal skills, a safety-first mindset, and the ability to multitask while maintaining a positive customer experience. Experienced in working flexible hours, and ensuring smooth store operations. Committed to contributing to a team-oriented workplace while upholding company values and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Team Member
7-Eleven Ballarat
05.2022 - 03.2025
- Successfully worked day and night shifts, ensuring smooth store operations
- Built strong relationships with colleagues and customers, creating a welcoming environment
- Handled cash transactions, reconciled registers, and maintained accurate financial records
- Restocked shelves and maintained store cleanliness for an optimal shopping experience
- Assisted in training new employees to ensure consistent service quality
- Proactively covered shifts when needed, demonstrating flexibility and commitment
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong cooperative relationships with coworkers and managers.
Team Member
Domino's Pizza
03.2022 - 12.2022
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Console Operator
Westside Fuel
03.2022 - 05.2022
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Delivered prompt service to prioritize customer needs.
- Issued security badges and visitor passes to all guests.
Education
Master's Degree - Data Science
Federation University
Bsc Degree - undefined
Bharathiar University
Skills
- Customer service and engagement
- Cash handling and POS operations
- Stock Management Expertise
- Safety Compliance Management
- Flexible Shift Adaptability
- Problem-solving and quick decision
Tfn Number
604929285
Working Rights
Full working rights
Personal Information
- Passport Number: S0720565
- Date of Birth: 12th June, 1999
- Gender: Male
- Visa Status: Subclass 485
Timeline
Team Member
7-Eleven Ballarat
05.2022 - 03.2025
Team Member
Domino's Pizza
03.2022 - 12.2022
Console Operator
Westside Fuel
03.2022 - 05.2022
Bsc Degree - undefined
Bharathiar University
Master's Degree - Data Science
Federation University
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