Hardworking employee enthusiastic about learning different fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Sales Representative and Project Manager
Mikes Carpets Discounters
07.2018 - Current
Managed customer accounts to secure customer satisfaction and repeat business.
Managed and motivated employees to be productive and engaged in work.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Developed and implemented sales strategies to increase profits.
Used customer insights to develop innovative sales strategies to increase sales.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Negotiated contracts with clients and developed relationships with key personnel.
Utilized SM8 and XERO softwares to manage customer accounts and track performance metrics.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Prioritized helping customers over completing other routine tasks in store.
Line Cook Supervisor
TGI Fridays
02.2016 - 01.2019
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked food temperature regularly to verify proper cooking and safety.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Grilled meats and seafood to customer specifications.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Plated and presented all dishes to match established restaurant standards.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Sales and Ware House
Mikes Carpets Discounters
09.2015 - 06.2018
Attending the Walk-ins and Customers esquire's
Managing the logistics and ware house.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Excellent communication skills, both verbal and written.
Education
Masters - IT Networking
Charles Sturt University
Melbourne, VIC
02.2017
Bachilor Of Technology - Electrical And Electronics Engineering
JNTUK University
India
09.2014
Skills
Prioritizing Workflows
Corrective Actions
Revenue Generation
Promotional Planning
Quote Information
Microsoft PowerPoint
Social Perceptiveness
Performance Improvement
Qualified Lead Generation
Sales Expertise
Training and Development
Inbound and Outbound Leads
Profit Target Achievement
Customer Retention Abilities
Google Docs
Negotiation Tactics
Advertising Techniques
Automotive Knowledge
Onsite Product Demonstrations
Sampling Techniques
Quotas and Goals
Customer Relations
Problem-Solving Strengths
Product Management and Pricing
Prospecting and Cold Calling
Timeline
Sales Representative and Project Manager
Mikes Carpets Discounters
07.2018 - Current
Line Cook Supervisor
TGI Fridays
02.2016 - 01.2019
Sales and Ware House
Mikes Carpets Discounters
09.2015 - 06.2018
Masters - IT Networking
Charles Sturt University
Bachilor Of Technology - Electrical And Electronics Engineering