Solution Designer and Technical Business Analyst with proven expertise in API integration and stakeholder engagement. Demonstrated ability in data analysis and mapping utilizing Mulesoft and Java to create innovative solutions. Proficient in managing project timelines and enhancing collaboration to improve operational efficiency in complex environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Solution Design & Lead Technical Business Analyst
LTI Mindtree Pty Ltd
Melbourne
07.2023 - Current
Executed implementation of enhancements to domain APIs in Business API layer serving as middleware.
Conducted requirements gathering and elaboration for effective API development.
Analyzed both functional and non-functional requirements to establish API integration strategies.
Proposed reusable API solutions utilizing Java and Mulesoft based on business use cases.
Managed planning and estimations to ensure efficient delivery timelines.
Produced essential artifacts such as scope documentation, architecture diagrams, and user stories.
Defined API swagger documentation for clear integration guidelines.
Provided support through code reviews and test case evaluations for quality assurance.
Technical Business Analyst Lead
Accenture Australia Pty Ltd
Melbourne
03.2022 - 07.2023
Led technical business analysis for Fincrime KYC electronic identity verification project.
Facilitated stakeholder engagement and organized sessions for requirement discussions.
Developed high-level sizing estimates and conducted initial impact analyses.
Participated in design discussions, providing key design options and decisions.
Collaborated with user experience teams to refine integration solution requirements.
Designed microservices and REST API integrations, ensuring alignment and API field mappings.
Executed data mappings for source and target systems in migration projects.
Authored detailed user stories to support development and testing phases.
Solution Designer
Infosys Limited
Melbourne
01.2019 - 03.2022
Executed B2B digital simplification of telecom billing stack on cloud platforms for enterprise market.
Implemented ARIA SaaS billing solutions to enhance operational efficiency.
Developed reusable patterns across products, improving scalability and data management.
Facilitated strategic planning sessions to clarify execution phase requirements.
Collaborated with product owners and analysts to refine business requirements and estimates.
Participated in design discussions, presenting options alongside architects.
Contributed to low-level design of order flow, configurations, and financial reporting needs.
Enabled microservices integration through Java and REST APIs.
Lead operational readiness controls & governance process.
SingleView Developer
Infosys Limited
Hyderabad, India
02.2017 - 12.2018
Analyzed business requirements to provide effective solutions for SingleView migration project.
Participated in solution discussions, exploring implementation methods through proofs of concept.
Developed functions using EPM for tariffs, DA lists, subtotals, and market offers.
Customized and validated forms utilizing entity validations to ensure data integrity.
Enhanced SingleView integration layer with external definitions and remote functions for product data management.
Configured invoice layout customizations by modifying templates and implementing transformation steps.
Solution Designer and Consultant
Infosys Limited
Hyderabad, India
08.2015 - 01.2017
Migrated Latin America instance from Billviz to Kenan Billing system, integrating with North America applications.
Led data migration efforts for Invoice fulfillment, credit posting tool, Kenan Portal Views, and report generation.
Served as Kenan Solution Consultant for Invoice fulfillment and EBS loader module requirements.
Participated in requirement and design discussions focusing on mappings from Kenan to vendor file formats.
Analyzed complex business rules, aiding C# team in transforming logic into understandable prototypes.
Identified field-to-field mappings from Kenan Billing tables to various country-specific file formats.
Developed SQL queries for Kenan Views to extract data from multiple billing and configuration tables.
Generated templates for portal data usage through optimized SQL extractions.
SingleView Developer Consultant
Virtusa Consultancy Services
Bangalore, India
12.2014 - 08.2015
Configured product models in SingleView Billing System according to customer specifications.
Conducted high-level and low-level design for tariff models and configurations.
Assessed impact of tariff configurations on existing products.
Developed EPM functions to establish business rules, apply charges, and manage entitlements.
Executed testing procedures using SingleView Test Suite to ensure code functionality.
Deployed configurations and code utilizing SingleView tools ECCS and Relgen.