Venkatesan Ramalakshmi
Melbourne,Australia
Summary
8 Years of experience in Software Industry and working as Test Lead in Infosys Private Limited. I am passionate about widening my skill set in any domain that would prove productive for myself and for the organization. Excellent team player, experience in onshore and offshore modeling project. Passion for building relationships, exceeding client, and management expectations. Expert in Functional Testing- Unit testing,System Integration, Regression & Negative Testing Have experience on both Salesforce application and SIEBEL CRM testing. Responsible for Requirements Analysis, Test design, Test Execution, Defect Logging, Defect Tracking and Regression testing and Retesting Worked in both Waterfall and agile methodologies with JIRA and HP QC as Test and defect Management tool. Good Interpersonal skills to invigorate teams, Mediate, share best practice, liaise with management, focus on Quality assurance, and smoothly run projects. Ability to handle project delivery under stringent timelines and high pressure. Experience in Telecom, Energy, Healthcare and Transport domains. QA Expert in the Salesforce.com platform. Have participated in sprint ceremonies like Test Planning, Sprint retrospective meeting, Stakeholder Management meetings. Strong experience working in an Agile development environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Salesforce Telstra Mission Lead
Infosys Limited - Melbourne
06.2023 - Current
- Full-time employee working on Strategic stack implementation of Salesforce in B2C, which is a Business-Critical application replacing the existing stack in Siebel
- I lead testing teams through all the test phases to ensure all required End-to-End capabilities are operational as per agreed Business requirements
- Developed Continuous Improvement to Agile Scrum processes that improved testing efficiency
- Oversaw Integrated test bed/environment/data for all integrated testing transactions
- Trusted Subject Matter Expert within Telstra helping troubleshoot root causes
- Built E2E test strategy / plans for multiple applications, product types, customers and initiatives
- Manage and Mentor testing teams for best practices, schedule adherence and testing effectiveness
- Appreciated for ability to prioritize key commercial areas, including risk for business and IT stakeholders
- Set up enablement room with IT staff for all major applications for validation and triage
- Improved efficiency with Process Teams for updates / additions to operational / business processes
- Led transitions of Processes and Work Instructions to Business prior to Product Launch
- Deep understanding of SDLC principles and the software development lifecycle including Agile and DevOps practices and methodologies
- Have experience in data warehouse testing using data loader
- Have experience working with Salesforce Omni studio/Visualforce Integration procedures and data raptors to perform various actions such as reading and writing data from Salesforce objects and getting information from external systems
- Strong experience in rest apis/ Web services testing via POSTMAN tool
- Experience in Sales and Service cloud testing
- Have good knowledge on product flow from client to SQL server and querying DB with SQL queries.
- Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
Salesforce UAT Tester - TelstraFetch Entertainment
Infosys Limited - Melbourne
12.2022 - 06.2023
- Draft business requirements and future state processes to draft test scripts for changes to the systems
- Communicate and liaise with business areas to ensure appropriate test coverage
- Attend workshops as required
- Allocate test scripts, monitor test execution, and document results in the test summary report
- Have supported BVT testing and involved in User acceptance testing to deliver quality product to the end customer
- Have user Experience design testing before releasing the product to customers.
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
Senior test analyst
Infosys Limited - Melbourne
10.2021 - 12.2022
- Reporting to the Program Director, the Change Lead will effectively deliver business change management activities in an organization-wide Regulatory & Compliance uplift program
- A key focus will be to ensure the desired Compliance uplift outcomes are achieved with buy in from the business and key stakeholders
- Lead the development and delivery of the Change Management Strategy across allocated projects and initiatives
- Develop and execute change delivery plans and ensure these activities are integrated into the overarching project delivery schedule
- Implement structured methodologies to drive faster adoption and ensuring smooth transition during organizational shifts
- Assess change readiness prior to go live and action and monitor interventions
- Regular status reporting with key stakeholders
- Contribute to the continual improvement of the Telstra Energy enterprise change management framework, methodologies
- Have experience in mobile testing a software application in both Android and IOS
- Have experience in running automation scripts using Bamboo CI/CD pipeline
- Have knowledge about Selenium, Maven, GitHub, Java and Cucumber and Apex framework
- Have written SOQL queries to derive data from Salesforce database
- Have done Migration testing, moving data from SIEBEL to a new platform
- Have basic knowledge about TOSCA
- Data migration using Microsoft storage locator
- Have experience in test management tool like JIRA, ZEPHYR, Microsoft AZURE devops and Confluence
- Have experience testing Front-end LWC components developed via HTML, CSS and JavaScript.
Senior Test Analyst
Peoplebank Worksafe Victoria
11.2021 - 09.2021
- Responsibilities: Expert in Web testing, Integration Testing, Progression, Regression, Baseline Regression, UAT & Negative Testing and End to End Testing
- Have wide Knowledge and Experience in Manual Testing and Automation Testing
- Background in planning and executing System Test, Integration, Functional, UAT, and BVT.
Senior Test Analyst
Cognizant Technology Solutions Melbourne
05.2021 - 06.2021
- Employer: Cognizant Technology Solutions, Australia
- Designation: Senior Test Analyst
- Client: TAL.
Salesforce Test Analyst Department of Health and H
Cognizant Technology Solutions Melbourne
02.2021 - 05.2021
- Employer: Cognizant Technology Solutions, Australia
- Designation: Salesforce Test Analyst
- Client: Department of Health and Human Services.
Salesforce Test Analyst
Cognizant Technology Solutions Melbourne
05.2018 - 01.2021
- Employer: Cognizant Technology Solutions, Australia
- Designation: Salesforce Test Analyst
- Client: Telstra.
Test Analyst Sanofi Pasteur
Cognizant Technologies Solutions, India
12.2012 - 12.2014
Education
Bachelor of Technology -
UNIVERSITY Anna University
12.2012
Skills
- Salesforce Tester
- ISTQB Certified
- AJILE
- End to End Testing
- Acceptance testing
- Hp alm
- Maven
- Postman
- Siebel
- UAT
- PVT
- Jira
Certification
- Istqb certified software tester
- Salesforce Administration
- Star performer award in Testing space Telstra
Timeline
Salesforce Telstra Mission Lead
Infosys Limited - Melbourne
06.2023 - Current
Salesforce UAT Tester - TelstraFetch Entertainment
Infosys Limited - Melbourne
12.2022 - 06.2023
Senior Test Analyst
Peoplebank Worksafe Victoria
11.2021 - 09.2021
Senior test analyst
Infosys Limited - Melbourne
10.2021 - 12.2022
Senior Test Analyst
Cognizant Technology Solutions Melbourne
05.2021 - 06.2021
Salesforce Test Analyst Department of Health and H
Cognizant Technology Solutions Melbourne
02.2021 - 05.2021
Salesforce Test Analyst
Cognizant Technology Solutions Melbourne
05.2018 - 01.2021
Test Analyst Sanofi Pasteur
Cognizant Technologies Solutions, India
12.2012 - 12.2014
Bachelor of Technology -
UNIVERSITY Anna University
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