VENKATESH MEDARAMETLA
store manager
Gold Coast,QLD
Work Preference
Summary
Results-driven Store Manager with more than 5 years of hands-on leadership optimizing operations, boosting productivity, and driving sustainable profitability. Skilled at cultivating collaborative work environments, recruiting top sales talent, and executing targeted purchasing and merchandising strategies. A strong financial steward who successfully accelerated store turnover and expanded weekly sales from $14,000 to nearly $22,000, while maintaining a high commitment to service excellence.
Overview
9
9
years of professional experience
Work History
Manager
Night owl Convenience
01.2021 - 07.2026
- Scheduled staff shifts and supervised performance, ensuring consistent customer service standards.
- Developed store layout and structured product placement to help customers find products.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Scheduled staff coverage, balanced labor needs, and supported effective team coordination.
- Handled customer queries and complaints while maintaining service quality standards.
- Encouraged staff to meet sales targets through leading by example
- Reviewed sales trends, identified performance gaps, and adjusted floor priorities.
- Monitored inventory levels, reordered products, and reduced stock shortages.
- Managed inventory control, cash control, and store opening and closing procedures.
- Enforced loss prevention policies, cash handling procedures, and store compliance standards.
- Assisted with hiring, training and mentoring new staff members.
- Expanded store turnover and increased weekly sales by over 55% (reaching ~$22,000/week) by optimizing inventory levels, reducing out-of-stock conditions, and refining purchasing decisions.
Assistant Manager
Night Owl Convenience
01.2020 - 01.2021
- Maintained store inventory levels to ensure consistent merchandise availability
- Supervises and motivates staff daily to maintain a powerful team spirit
- Conducts employee reviews to commend productivity and addresses performance issues when necessary
- Supervised and motivated staff daily to foster a strong team spirit
- Coordinated with suppliers/vendors, securing key business agreements
Team member
Night Owl Convenience
01.2019 - 01.2020
- Greeted customers and delivered exceptional service to enhance customer satisfaction
- Conducted transactions while ensuring daily drawer balance for accurate financial reporting
- Reported customer trends to the Store Manager to help guide marketing strategies, resulting in 15% increase in sales
- Establish sales goals, manage budgets, devise sales forecasts, and consistently maximize sales and profits
Console Operator
United Fuel
01.2018 - 01.2019
- Ensured price accuracy of goods and maintained optimal stock levels to support sales operations
- Directed sales floor activities, prioritized customer service excellence, and addressed store-level issues
Education
MASTERS IN BUSINESS INFORMATION SYSTEMS - Data Analysis
Torrens University Australia
Brisbane, QLD02-2024
BACHELOR IN MECHANICAL ENGINEERING - Mechanical Engineering
Ponnaiy Ramajaya
CHENNAI01-2017
Bhasyam Junior College
Andhra Pradesh01-2013
Secondary education -
Dr KKR's Gowtham Concept School
Andhra Pradesh01-2011
Skills
- Store Layout Design
- Inventory Management
- Vendor relations
- Customer Engagement
- Marketing strategies
- Data analysis and
- Decision-making
- Task Delegation
- Team Development
- Staff Engagement
- Software applications
- Marketing strategies
Timeline
Manager
Night owl Convenience
01.2021 - 07.2026
Assistant Manager
Night Owl Convenience
01.2020 - 01.2021
Team member
Night Owl Convenience
01.2019 - 01.2020
Console Operator
United Fuel
01.2018 - 01.2019
MASTERS IN BUSINESS INFORMATION SYSTEMS - Data Analysis
Torrens University Australia
BACHELOR IN MECHANICAL ENGINEERING - Mechanical Engineering
Ponnaiy Ramajaya
Bhasyam Junior College
Secondary education -
Dr KKR's Gowtham Concept School