Venu Kunamneni
Fletcher
Summary
Knowledgeable store manager with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Budgewoi Newspower
09.2021 - Current
- Enhanced store appearance with meticulous merchandising, visual displays, and well-organized inventory management.
- Exceeded sales targets consistently through proactive promotion of products/services while maintaining exceptional levels of customer service.
- Maintained strict compliance with all safety regulations, legal requirements, and company policies to protect the business from potential liabilities.
- Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
Store Manager
Astron Petrol Station
12.2013 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Store Manager
United Petrol Station
01.2020 - 09.2021
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Store Manager
United Petrol Station
12.2013 - 11.2019
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
Post Diploma in Plastics Mould Design - Design & Technology
Cipet
Hyderabad04-1999
Diploma in Plastics Mould Technology - Design & Technology
Cipet
Hyderabad04-1998
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Team leadership
Accomplishments
- Managed a store that exceeded company expectations in every category.
- Increased sales by 10%-15% by coaching department managers on new merchandising standards.
- Supervised team of 10-12 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Food safety supervisor
- first aid course
Timeline
Store Manager
Budgewoi Newspower
09.2021 - Current
Store Manager
United Petrol Station
01.2020 - 09.2021
Store Manager
Astron Petrol Station
12.2013 - Current
Store Manager
United Petrol Station
12.2013 - 11.2019
Post Diploma in Plastics Mould Design - Design & Technology
Cipet
Diploma in Plastics Mould Technology - Design & Technology
Cipet
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