Venuga Varatharajan

Project Management

Involvement in various aspects of project management including;

• Project planning
• Project initiation
• Project Management and Governance
• Project Deliverables
• State Implementation Roles and Responsibilities
• Issues and Risk Management
• Change Management - Completed AIM Implementation Methodology Course
• Quality Assurance and Audit
• Initiation, development and promotion of methods for collection and presentation of statistical data, morbidity and mortality data and administrative information
• Management of medical record systems incorporating both onsite and offsite storage systems
• Compliance to all Department of Health patient confidentiality standards relating to management of health information
• Participation in Equip surveys ensuring compliance to all Australian Council of Healthcare standards (ACHS) requirements for medical record function
• Experience in clinical coding in ICD-10-AM in both public and private health care settings
• Medico-legal management including FOI requests, research, insurance and Police request management

Communication

• High standard of communication skills developed through preparation of business proposals, newsletters, project reports and procedure manuals/ user guides
• Verbal communication skills developed through creating and delivering presentations to diverse audiences
• Effective interpersonal skills demonstrated through networks developed throughout organisation and membership and responsibilities on various committees and working parties
• Experience with dealing with people on all levels from various disciplines and functions across large organisation
• Continuing involvement in BPR initiatives for State via BPR/Information Working Party
• Experience in development of detailed business process flowcharts as per BPR Methodology adopted for Implementation Planning Study

Planning and Organisation

• Experience in preparation of departmental business plans and strategy
• Aptitude for thoroughness and attention to detail
• Excellent problem solving capabilities Able to use creative and innovative problem solving methods and approaches
• Demonstrated ability to work to deadlines

Computer applications

• Systems Administration and functional experience in Cerner applications
• Proficient user of Office 365
• Working knowledge of MS Access and various Internet applications
• Issues Management via LogPlus application
• NSW EDW – Cerner build and testing
• Patient Journey Board
• JIRA, Confluence and Tempo
• HIE - Cerner build and testing
• Competent user of ServiceNow and Sara applications
• Competent user of Unicentre Helpdesk System
• Experience in onsite and phone support (Level 1 and 2 Support)
• Change control management and enhance request management
• CR and SR escalation using Cernercom
• Experience in training small groups in Cerner Applications
• Development of training plans and detailed user and system documentation
• Involvement in development and progression of competency based trainee program from clinical coders
• Completion of ‘Train the Trainer’ and ‘Workplace Assessment” course modules to facilitate in house training for hospital staff in both computerised and manual medical record systems
• Completed various Cerner eMR Training courses