Summary
Overview
Work History
Education
Skills
HOBBIES
Additional Information
Timeline
Generic

Vera Byron

Rowville,VIC

Summary

Performance-driven National Sales Manager with over many years' experience meeting sales goals. Skilled with motivating and driving team members to exceed performance targets. Enthusiastic and passionate about "Customer Service Excellence" and committed to outperforming the competition. Offering valuable expertise and a lifetime of experience and knowledge.

Overview

24
24
years of professional experience

Work History

National Sales Manager

Spartan School Supplies
02.2010 - 11.2023
    • Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
    • Liaised with marketing and product development departments to maintain brand consistency.
    • Directed effective hiring, orientation, training, development and retention of sales staff to maximize team performance.
    • Built relationships with customers and community to establish long-term business growth.
    • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
    • Collaborated with upper management to implement continuous improvements and exceed team goals.
    • Managed accounts to retain existing relationships and grow share of business.
    • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
    • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
    • Met with customers to give sales presentations, negotiate contracts and promote services.
    • Trained and developed exceptional sales leaders.

National Sales Manager

Crossmark Australia Pty Ltd
02.2007 - 12.2009
    • Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
    • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
    • Attended events, training seminars and manufacturer product showcases.
    • Directed effective hiring, orientation, training, development and retention of sales staff to maximize team performance.
    • Built relationships with customers and community to establish long-term business growth.
    • Achieved sales goals and service targets by cultivating and securing new customer relationships.
    • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
    • Collaborated with upper management to implement continuous improvements and exceed team goals.
    • Managed accounts to retain existing relationships and grow share of business.
    • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
    • Prepared sales presentations for clients showing success and credibility of products.
    • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
    • Met with customers to give sales presentations, negotiate contracts and promote services.
    • Trained and developed exceptional sales leaders.

Business Development Executive

Cadbury Schweppes
01.2006 - 12.2006
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Cold Calling to convert retailers to Cadbury Schweppes brand.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
  • Negotiated client contracts and agreements to cultivate profitable business transactions

Territory Compliance Manager

Cadbury Schweppes
12.2004 - 01.2006


  • Managed a small group of Territory Managers
  • Ensured adherence
  • On the job training for the Sales Team
  • CRM training
  • Lead by example


Territory Sales Manager

Cadbury Confectionery
04.2000 - 12.2004
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Drove team revenue totals by bringing in top sales numbers.
  • Managed and collaborated with m own merchandiser
  • Manged merchandiser hours and work
  • Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Attended trade shows and industry events to promote company products and services.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.

Education

Templestowe College
Templestowe Lower, VIC

Skills

  • Key Account Management
  • Account Retention
  • Recruitment and Selection
  • KPI Tracking
  • Staff Training
  • Client Relations
  • Performance Reviews
  • Product Sales
  • Training and Coaching
  • Team Development
  • Business Development
  • Account Servicing
  • Staff Recruiting
  • Relationship Building
  • Sales Strategies
  • Contract Negotiations
  • Sales Expertise
  • Performance Improvements
  • Solution Selling
  • Networking Expertise
  • Sales Leadership
  • Team development

HOBBIES

Having always worked full time makes one appreciate how important spending time with loved ones and friends really is. In my spare time I love to catch up with family and friends, eating out and travel.I also enjoy travelling and Bali is definitely my happy place.

Additional Information

I also have extensive experience in Customer Training, Telecommunications and Banking.

Timeline

National Sales Manager

Spartan School Supplies
02.2010 - 11.2023

National Sales Manager

Crossmark Australia Pty Ltd
02.2007 - 12.2009

Business Development Executive

Cadbury Schweppes
01.2006 - 12.2006

Territory Compliance Manager

Cadbury Schweppes
12.2004 - 01.2006

Territory Sales Manager

Cadbury Confectionery
04.2000 - 12.2004

Templestowe College

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Vera Byron