VERA NIKOLOPOULOU
Moorebank
Summary
I am a passionate and driven travel consultant with a vision to lead teams toward success while cultivating a fun, inclusive, and empowering work environment. I thrive on motivating others, celebrating wins big and small, and bringing energy and positivity into every team I’m part of. With a strong focus on customer experience and team development, my goal is to inspire others.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Travel Consultant
Flight Centre
07.2023 - Current
- Assist clients in planning, booking, and managing travel itineraries
- Completed Certificate III in Travel and now doing a Cert IV.
- Selected for Flight Centre's Rising Stars Program at Sydney Head Office
- Maintain strong client relationships and meet sales targets
Head Waitress & FOH Manager
Hawker Eight
03.2023 - 06.2023
- Managed daily front-of-house operations in a fast-paced environment
- Trained and supervised waitstaff, ensuring customer service excellence
Casual Retail Assistant
Smiggle
11.2020 - 01.2022
- Provided exceptional customer service in a retail setting
- Handled POS transactions and assisted in stock management
- Created inviting displays and built rapport with regular customers
Administrative Assistant
Harry Roditis
10.2017 - 08.2019
- Managed email correspondence, invoices, and supplier quotes
- Maintained physical filing systems and organized office materials
Skills
- Building Customer Relationships and Loyalty
- Exceeding Customer Expectations
- Strong Communication and Interpersonal Skills
- Engaging with Diverse Customers
- Safety and Cleanliness Standards
- Friendly and Helpful Attitude
- Team Cooperation & Support
- Conflict and Complaint Resolution
- Planning and Coordination
- Analytical and Critical Thinking
Certification
Certificate III in Travel
Flight Centre, Wetherill Park - Completed 2025
Certificate IV in Patisserie
TAFE Campbelltown, NSW - Expected Dec 2022
Additional Training
FC Rising Stars Program - Completed May 2025
Languages
Greek
Professional Working
Timeline
Travel Consultant
Flight Centre
07.2023 - Current
Head Waitress & FOH Manager
Hawker Eight
03.2023 - 06.2023
Casual Retail Assistant
Smiggle
11.2020 - 01.2022
Administrative Assistant
Harry Roditis
10.2017 - 08.2019
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