Vera Podlasly
Customer service
Brisbane,Qld
Summary
Dynamic professional with a proven track record at SUBWAY® Restaurants, excelling in customer service and problem-solving. Known for enhancing team performance through effective training and communication. Adaptable and dependable, I consistently meet tight deadlines while maintaining high standards of quality and fostering a positive work environment.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in Aviation security operations position. Ready to help team achieve company goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cabine Service
Cabine Service Australia
03.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
Livestock Manager
Laidly Investment
03.2024 - 02.2025
- Enhanced animal health and welfare through regular monitoring, vaccinations, and timely medical interventions.
- Improved livestock productivity by implementing effective breeding and nutrition management strategies.
- Reduced feed costs with careful inventory control and strategic procurement of high-quality feeds.
- Ensured compliance with industry standards and regulations by maintaining accurate records of livestock treatments, movements, and performance data.
- Coordinated transport logistics for moving animals between different farms or facilities in a timely manner while adhering to biosecurity protocols.
- Maintained a safe working environment for all employees through strict adherence to safety protocols and guidelines.
- Facilitated smooth communication between farm staff, veterinarians, and suppliers for optimal livestock care.
- Performed routine maintenance tasks on farm equipment, ensuring optimal functionality at all times.
- Fed and watered over 4 animals according to strict feeding schedules and dietary needs.
Shift Manager
SUBWAY®Restaurants
09.2019 - 02.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Education
Certificate II - Security Operations
Five Star Training
Brisbane, QLD04-2025
No Degree - First Aid
First Aid
Brisbane, QLD04-2025
Business
Australian Retail College
Brisbane, QLD11-2022
No Degree - Responsibility of Alcohol
Gonzal
QLD Brisbane04-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Problem resolution
- Dependable and responsible
- Time management
- Excellent communication
- Calm under pressure
- Critical thinking
- Organization and time management
Accomplishments
- Achieved Results by completing Tasks with accuracy and efficiency.
- Archived Results in a timely manner working in a team and own initiative
Certification
Area of certification/ Training-timeframe
Certified cabin cleaner /. Cabin services
Absolute Domestic certification
Languages
English
Full Professional
German
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cabine Service
Cabine Service Australia
03.2025 - Current
Livestock Manager
Laidly Investment
03.2024 - 02.2025
Shift Manager
SUBWAY®Restaurants
09.2019 - 02.2024
Certificate II - Security Operations
Five Star Training
No Degree - First Aid
First Aid
Business
Australian Retail College
No Degree - Responsibility of Alcohol
Gonzal
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